Customer Success Expert
RA Open At a glance
Mid-level Customer Success role at RA. San Francisco · full-time · no salary stated · we estimate $120,000–$197,500.
RA has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Schedule client meetings and handle incoming requests within the expected timeframe
- Join client calls and travel to sites as part of ongoing account support
- Record details from every interaction and prepare reports and presentations
What you bring
- At least two years working in a professional services setting
- One to two years selling solutions or using a consultative sales approach, plus customer service experience
- A bachelor’s degree is required for this role
- You must be a US citizen or green card holder
Who this fits
This role suits someone at a mid-level stage who combines client support with sales and customer service experience. You’ll work onsite in San Francisco and need authorization as a US citizen or green card holder.
From the employer
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!
They are an equal opportunity employer and value diversity at our company.
Your responsibilities:
- Planning and scheduling client meetings
- Taking care of any client requests in a timely manner
- Participating in client calls and site visits
- Maintaining notes from each client interaction
- Generating reports and presentations
We'd love to hear from you, if:
- You have 2 years of experience in a professional services environment
- You have 1-2 year sales experience selling solutions or consultative sales and customer service
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
All your information will be kept confidential according to EEO guidelines.
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