Student - Writing Center Desk Assistant & Social Media Coordinator
At a glance
Mid-level Social Media role at Purdue University. Hammond.
Pay not stated Social Media salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Welcome visitors and help them create accounts, book appointments, or find the right next step
- Keep the center welcoming by maintaining tables, printer supplies, flyers, and decorations
- Direct students to campus resources when the Writing Center cannot meet their needs
- Handle email questions, SharePoint, Brightspace, and center projects with other staff
- Create and oversee posts for the Writing Center’s social media accounts
What you bring
- You’re a current PNW undergraduate or graduate student in any field with Federal Work-Study status
- You work effectively with students, faculty, and tutors through strong interpersonal skills
- You communicate comfortably in person, by phone, and through email
- You can handle tasks independently while contributing well on a team
Who this fits
You’ll need to be a current PNW student and serve as a desk assistant rather than a writing tutor. Your schedule will be set around your class timetable, your availability, and the center’s coverage needs. Customer service or administrative experience may help but is not required.
From the employer
Job Summary
At the PNW Writing Centers, our trained peer writing consultants meet one-on-one with students, faculty, staff, and alumni to provide encouragement, analysis, and resources for their writing projects. With a designated space and student presence, it is necessary to ensure all students seeking help receive assistance in the PNW Writing Center. Further, it is necessary the center provide accurate information in-person and online, drawing emphasis to the campus presence the Writing Center maintains and further develops. Therefore, this position requires a student worker to be present, not to tutor, to facilitate the aforementioned responsibilities.
Duties
- Welcomes and assists all students who enter the center
- Assists students by making an account, appointments, etc.
- Maintains the Writing Center space (i.e. wipe down tables, fill printer, change fliers on cork board, switch decorations, etc.)
- Be on-time and prepared
- Recommends resources to assist students if the Writing Center cannot provide them with the help they need (Tutoring Center, Career Center, Counseling Center, Dean of Students, etc.)
- Alongside other personnel, manage email inquiries, Sharepoint drive and Brightspace
- Complete individual and group projects that benefit the center (as determined in consultation with the Writing Center Director or Coordinator)
- Create and manage posts for the Writing Center social media accounts
- Other duties as assigned
Hours will be determined based on the student’s preference, the center’s needs, and class schedule.
Education
- Current PNW Federal Work-Study Student
Experience
To be a PNW Writing Center Desk Assistant, a student must:
- Be a current student at PNW, graduate or undergraduate, in any discipline
- Have strong interpersonal skills (i.e. the ability to work well with students, faculty, and other tutors)
- Feel comfortable communicating in-person, on the phone, and via email
- Work well both independently and on a team
- Customer service experience preferred, but not required
- Administrative experience preferred, but not required
FLSA Status
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