Multi Brand Ambassador - Harrods
At a glance
Mid-level Brand Marketing role at Puig. London · no salary stated · we estimate £48,000–£59,000.
Puig has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Meet your personal and account sales goals while introducing customers to the four Puig brands at Harrods
- Learn what each customer wants, suggest fitting products and make their shopping experience memorable
- Build product expertise, especially in fragrance, and keep current with launches and market developments
- Grow brand recognition and repeat custom through engaging service and lasting customer relationships
- Keep the retail counter aligned with Puig and Harrods standards while contributing to a collaborative team
What you bring
- You have one-to-one sales experience, preferably in fragrance, beauty or luxury retail
- You bring strong people skills and can explain product choices while responding to individual customer needs
- You are interested in beauty, fragrance and market trends, with energy to pursue personal and commercial goals
Who this fits
This part-time retail role suits someone who enjoys one-to-one customer interaction, product recommendations and sales. The schedule is fifteen hours weekly, either on weekends or flexibly across the week; the qualifications section also asks for flexibility to work five days from Monday to Sunday.
From the employer
Who we are
Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.
With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.
The Opportunity
Location: London
Working Pattern: 15 hours per week, either weekends only or full flexible across the whole week
Mission
We have an exciting opportunity for a Brand Ambassador to join our Puig retail team in Harrods Black hall to work with our brands, Dries Van Noten, L'Artisan, Jean Paul Gaultier and Christian Louboutin As Brand Ambassador, you will achieve sales targets while promoting our brands and delivering a unique and memorable experience to every customer. You will anticipate customers’ needs, exceed their expectations and help them discover products that are right for them.You will also play an important role in increasing brand awareness, building customer loyalty and maintaining the standards expected by both Puig and the retail partner where you are based.At Puig, retail is more than a job. It is a career built around people, growth and opportunity. You will build specialist expertise, develop your commercial skills and gain valuable experience while working with iconic brands in a supportive and diverse team.
What you'll get to do
Responsibilities
- Achieve individual and account sales targets.
- Deliver a personalised and memorable experience to every customer.
- Anticipate customers’ needs and recommend products suited to their individual preferences.
- Promote Puig brands with passion, confidence and enthusiasm.Develop brand awareness and build lasting customer relationships.
- Encourage customer loyalty through exceptional service and meaningful engagement.
- Maintain the standards and expectations of Puig and the retail partner.
- Keep up to date with products, launches, industry developments and market trends.
- Develop strong product knowledge and confidently share fragrance expertise with customers.
- Contribute positively to a collaborative, energetic and results-focused retail environment.
We'd love to meet you if you have
Qualifications and Skills
- Experience in a one-to-one sales environment, ideally within fragrance, beauty or luxury retail.
- An enthusiastic and ambitious approach to achieving personal and commercial goals.
- A genuine love of people, relationship-building and sharing product knowledge.
- A keen interest in the beauty and fragrance industry and current market trends.
- Passion for Puig’s products, brands and customer experience.Excellent interpersonal and communication skills.
- A customer-focused approach with the ability to understand and anticipate individual needs.
- The confidence to create engaging and memorable retail experiences.
- Flexibility to work five days per week across Monday to Sunday.
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
What you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
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