Automation Solutions Specialist
At a glance
Mid-level Solutions & Sales Engineering role at Pfizer. Makati City · full-time.
Pay not stated Solutions Specialist salary
growthroles summary, based on the employer's posting.
What you'll do
- Build and maintain document automation solutions, forms, templates and workflows for Global Clinical Supply projects
- Set up SharePoint sites and automate their workflows with PowerApps and Power Automate
- Clarify requirements with business subject matter experts and analysts, then support system changes through testing and documentation
- Create training materials, process maps and guidance, while helping users and tracking solution usage
- Spot ways to improve GCS systems and processes, and contribute ideas about useful emerging technology
What you bring
- At least three years using digital transformation tools, ideally in a regulated setting
- A bachelor's degree in computer science, a scientific discipline or business
- Hands-on experience with Microsoft 365, especially PowerApps and Power Automate, plus a BPM platform
- You understand system validation and the software development lifecycle, and communicate fluently in written and spoken English
Who this fits
This mid-level role suits someone comfortable working independently, solving problems creatively and supporting business users. You’ll need to work overnight in Philippine time to overlap with global colleagues, including US and EU hours. The position is hybrid in Makati City.
From the employer
The Global Clinical Supply (GCS) Automation Solutions Specialist will leverage qualified automation platforms to design and maintain forms, templates, and workflows across a broad range of projects that advance the business digital transformation goals.
For this position, candidates will need to be well versed in workflow digitization/automation tools and techniques, familiar with the Microsoft suite of applications, operate independently, be a creative problem solver, and have a willingness to continuously learn in order to successfully deliver optimal solutions across a diverse and dynamic portfolio. This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (equivalent to 8:00 a.m. to 5:00 p.m. U. S. Eastern Time).
Role Responsibilities
- Perform implementation and maintenance of Document Automation, and Workflow Business Enablement solutions
- Implement GCS SharePoint Sites and SharePoint based workflows using PowerApps / Power Automate
- Work with business Subject Matter Experts (SMEs) and Business Analysts (BAs) to ensure requirements are well defined and understood
- In partnership with Digital, support all aspects of the system change control process (prioritization of new functionality, definition of user requirements, User Acceptance Testing, System Development Lifecycle document reviews, etc)
- Create visually engaging presentation and training materials, process flows and guidance documents that enhance business use of technology
- Provide ongoing business support to business users
- Monitor utilization of core digitization solutions and regularly report usage metrics
- Identify opportunities for continuous improvement and lead or participate on projects that enhance GCS systems and processes
- Provide innovative insights on new or emerging technologies that can enhance how GCS operates
Basic Qualifications:
- Fluent in verbal and written English
- 3+ years working with digital transformation tools preferably in a regulated (e.g. GxP) environment
- BA/BS, in computer science, scientific, or business field required
- Experience and understanding of system validation / software development lifecycle
- Experience working with core Microsoft 365 solutions with a focus on PowerApps / Power Automate
- Experience developing workflows within a Business Process Management (BPM) platform (e.g. Pega, Salesforce, Metastorm, Winward)
- Comfortable preparing and presenting ideas and information in a variety of settings
- Must have strong inter-personal and customer service skills
Preferred Qualifications:
- Master’s degree preferred
- Project management experience and certification such as PMP, AIM or Lean Six Sigma Green Belt/Black Belt a plus
- Pega Business Architect or Systems Architect certification
- Experience / understanding of the Clinical Supply Chain
- Data visualizations skills a plus
- Technical writing skills a plus
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Will periodically require working across US, EU, Asia hours to support work activity and/or engagement with global colleagues.
Work Location Assignment: Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Logistics & Supply Chain Mgmt
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