Product Launch and Onboarding Manager
At a glance
Mid-level Customer Success role at Partners Group. Singapore, SG.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Own the full operating lifecycle for existing investment fund products
- Coordinate launches and restructurings while keeping senior colleagues and stakeholders aligned
- Assess client, service-provider and internal satisfaction, then fix cross-team operating problems
- Support sales with client solutions and explain the firm’s operational capabilities
- Lead projects for the team and contribute to wider business-unit initiatives
What you bring
- A university degree or equivalent focused on business administration, finance or economics
- Three to six years in banking, asset management or private markets
- Hands-on experience managing investment fund products from start to finish
- You can independently complete complex operational work amid tight timelines and competing priorities
- Strong written and verbal communication, adjusted for different audiences
Who this fits
You’ll suit a self-directed manager who understands investment fund lifecycles and can coordinate clients, service providers, sales and internal teams. The role is based in Singapore and sits within the Singapore Product Management team. It also favors someone comfortable solving operational issues collaboratively and working across innovative fund and investment structures.
From the employer
What it's about
Partners Group is searching for a Product Launch and Onboarding Manager to join our Product Management team in Singapore. The team is responsible for leading, coordinating and enabling a variety of activities throughout the lifecycle of our investment programs: driving timely and seamless launches, monitoring and ensuring high stakeholder satisfaction with both clients and service providers, and taking the lead on fund launches, restructurings and wind-downs.
You will work within the Singapore Product Management team, which oversees a wide range of investment programs – from our flagship private market funds to bespoke separately managed accounts (SMAs) and evergreen funds across Asia.
Key Responsibilities
- Takes full ownership of product lifecycle management and operation of existing products
- Coordinates and leads standard product launch and restructuring projects, often in close collaboration with senior colleagues, while effectively managing stakeholder relationships
- Maintain a clear understanding of private markets and fund structures, as well as the processes, roles, systems and responsibilities across the firm
- Interact with internal and external stakeholders and service providers to assess satisfaction, identify issues, and independently implement robust solutions
- Resolve operational issues spanning several teams, finding win-win solutions through collaborative engagement with stakeholders
- Act as a partner to sales in finding solutions for clients, while representing the firm’s operational capabilities
- Lead team-relevant projects and contribute to business-unit-relevant projects
- University degree or equivalent, with an emphasis on business administration, finance or economics
- Minimum of 3–6 years of professional experience in banking, asset management or private markets
- Experience managing the lifecycle of investment fund products end-to-end
- Know-how in the launch, onboarding, implementation and operational set-up of innovative fund and investment structures is a plus
- Independent and self-directed, able to manage effectively and complete complex operating tasks under demanding timelines and competing priorities
- Proven ability to work with others and generate impact in a team environment – willing to go the extra mile
- Excellent written and verbal communication skills, with the ability to adapt style to different audiences
Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent by offering a workplace where results are truly recognised and rewarded:
- Professional, international working environment
- Challenging, rewarding career within a growing company
- Collaborative environment, with on-the-job training and mentorship opportunities
- 25 vacation days
- One-month sabbatical after every five years of service
- Lunch stipend
- Fun office and team events, including volunteer opportunities to connect with and support our local communities
www.partnersgroup.com
Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com
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