CRM & Retention Marketing Specialist

Paired Open · verified Sep 10, 2026

Remote Brazil Contract Mid-level Retention Marketing

Mid-level Retention Marketing role at Paired. Remote, Brazil · contract.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll run Klaviyo email campaigns and flows, from welcome through win-back and promotions
You'll test and refresh existing templates, then troubleshoot flow performance and deliverability
You'll plan and send SMS campaigns while tracking channel results
You'll administer subscriptions in Recharge and update PDP and homepage content for launches
You'll segment audiences and tailor messages to improve engagement

What you bring

You bring at least two years of hands-on Klaviyo work
You understand Klaviyo flow structure and can diagnose existing templates
You've used Recharge or a comparable subscription platform and have SMS marketing experience
You know Shopify and work in a data-driven, organized, self-directed way
Supplement or CPG experience is a strong plus

Who this fits

This role suits a self-directed CRM marketer who enjoys optimizing existing assets, flows, and channel performance. You must be based in South America or Europe and overlap with US business hours. It is a full-time remote contractor role. Fresh design and copywriting are optional, not required.

From the employer

We are looking for a skilled CRM & Retention Marketing Specialist to own and manage all email and SMS marketing efforts for a growing brand. Email templates are already built — this role is focused on managing, reviewing, and optimizing Klaviyo flows and campaigns, along with managing our subscription program via Recharge. This is a full-time, remote position that requires overlap with US business hours.

Responsibilities

Own and manage all email marketing campaigns and flows in Klaviyo (welcome series, post-purchase, win-back, browse/cart abandonment, promotional)
Review, test, and update existing email templates to ensure they are working effectively and performing well
Maintain and optimize existing Klaviyo flows for performance and deliverability
Plan, build, and send SMS campaigns
Manage the subscription program through Recharge
Update PDPs and homepage content for new product launches
Segment audiences and personalize messaging for maximum engagement
Monitor and report on email/SMS performance metrics

Requirements

2+ years of hands-on Klaviyo experience
Strong understanding of Klaviyo flows and flow architecture
Comfortable reviewing, troubleshooting, and updating existing email templates (design/copywriting from scratch not required, but a plus)
Experience with Recharge or a similar subscription management platform
SMS marketing experience
Familiarity with Shopify
Supplement/CPG industry experience is a strong plus
Data-driven, highly organized, and self-directed
Must be based in South America, or Europe and able to overlap with US business hours

Benefits

Competitive salary in US dollars
Fully remote role