Campaign Execution Specialist
Remote Worldwide Full-time Mid-level Campaign Management
Mid-level Campaign Management role at Pacifica Continental. Remote · full-time.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll answer customer questions about promotions and bonuses
- You'll resolve bonus complaints and offer suitable solutions
- You'll monitor and assess customer activity
- You'll provide accurate details about company promotions
- You'll launch campaigns with Optimove, Mailup, and Locosms
What you bring
- You have at least one year in a comparable iGaming role
- You follow sports and understand online gaming products
- You communicate clearly and collaborate well with teammates
- You speak English and Portuguese fluently
- You can work rotating shifts across a 24/7 schedule
Who this fits
This remote, full-time role suits someone with experience in a similar iGaming position who follows sports and understands online gaming products. You must speak English and Portuguese fluently and accept rotating shifts across a 24/7 schedule.
From the employer
Our client, a sports gaming house is looking for a Campaign Execution Specialist, where his role will be:
Key Responsibilities:
- Deal directly & manage effectively all customer queries regarding promotions & bonuses
- Handle complaints and provide solutions related to bonuses
- Monitor and evaluate the activity of customers
- Provide accurate information regarding company's promotions
- Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools
Qualification Requirements:
- At least 1 year of prior experience in a similar role within the iGaming industry
- Experience in using CRM tools/ campaigns is a plus
- Passion about sports and good understanding of online gaming products
- Excellent communication and a team working spirit
- Fluency in both English and Portuguese language
- Flexibility to work on shift rotation 24/7
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