Campaign Execution Specialist

Pacifica Continental pacificacontinental.com Open · verified Sep 16, 2026

Remote Worldwide Full-time Mid-level Campaign Management

Mid-level Campaign Management role at Pacifica Continental. Remote · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll answer customer questions about promotions and bonuses, resolving related complaints
You'll review customer activity and share accurate details about available promotions
You'll manage daily offers across the online sportsbook and casino
You'll launch campaigns through Optimove, Mailup, and Locosms
You'll coordinate with sportsbook and casino teams on promotional feedback and banners

What you bring

At least one year in a comparable iGaming position
Experience with CRM or campaign tools is a plus
Strong sports interest and knowledge of online gaming products
Clear communication, collaborative working style, and fluency in English and Portuguese
Willingness to work rotating shifts around the clock

Who this fits

This role suits someone with iGaming experience who enjoys sports, online gaming products, customer support, and campaign execution. You should be comfortable working remotely, collaborating with sportsbook and casino teams, and covering rotating shifts 24/7. English and Portuguese fluency are required.

From the employer

Our client, an important sports gaming house, is looking for a Campaing Execution Specialist to join their team.

Key Resonsabilities

As a Campaign Execution Specialist you will have to:

Deal directly & manage effectively all customer queries regarding promotions & bonuses
Handle complaints and provide solutions related to bonuses
Monitor and evaluate the activity of customers
Provide accurate information regarding company's promotions
Handle daily promotions for both Online Sportsbook and Casino
Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc.

Requirements

At least 1 year of prior experience in a similar role within the iGaming industry
Experience in using CRM tools/ campaigns is a plus
Passion about sports and good understanding of online gaming products
Excellent communication and a team working spirit
Fluency in both English and Portuguese language
Flexibility to work on shift rotation 24/7