(Senior) Retention Manager (gn) – Email Marketing | Dutch-speaking | Remote worldwide

OKTOBER oktoberagency.com Open · verified Aug 21, 2026

Remote Amsterdam Full-time Senior Email Marketing

Senior Email Marketing role at OKTOBER. Remote, Netherlands · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Own outcomes and client ties across four to five high-value Shopify accounts
Build retention playbooks, write copy, and guide creative for complex needs
Coach team specialists and help improve internal ways of working
Represent OKTOBER in difficult discussions with clients

What you bring

At least four years of hands-on Klaviyo work in an agency or eight-figure brand setting
Expert retention strategy skills with full-funnel commercial thinking
Strong relationship-building, business judgment, and mentoring ability

Who this fits

You’ll suit this role if you speak Dutch and can independently lead sophisticated retention work for Shopify brands. It fits freelancers or agency owners seeking more stability, as well as people who want to shape strategy rather than wait through slow decisions. The job is fully remote worldwide and expects self-direction, with little day-to-day hand-holding.

From the employer

OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us.

What you'll do:

Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations

What we're looking for (non negotiable):

4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background
Expert-level retention strategy and full-funnel thinking — not just email metrics
A proven relationship builder who operates with strong business acumen and can mentor those around them

What you'll get:

Competitive salary
Generous paid time off
Fully remote — work from wherever you do your best work
Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale

This is for you if:

You're a freelancer or agency owner who wants more stability and a team of experts around you
You're tired of slow decision-making and want to actually drive strategy

This is not for you if:

You're looking to get away by doing the bare minimum
You need a lot of hand holding throughout the day

Speak soon ❤️ 🔥