Business Development Manager, Private Label (Food Ingredients) - South Korea

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real.

Product Information

Nuts

Need a reliable supply of nuts? We’re one of the world’s leading suppliers with integrated supply chains across six continents. You’ll find us in all main origins for cashews, hazelnuts and almonds––from USA, Africa and the Middle East to Asia and Australia. With more than 30 years’ heritage and well-established, best-in-class supply chains, we strive to provide the quality, quantity, and consistency you need. We also deliver customizable nut-based innovation to help solve your challenges. Perfectly roasted almonds. Creamy cashew butter. Vibrant customized pistachio pieces. You name it, delivered to spec: to bring your applications to life. From nut butters and pastes to oils and flours, the possibilities are endless.

Location: South Korea, Seoul, Hongik

JOB SUMMARY

We are looking for a high-ownership, commercially minded professional to join our Korea business and lead key retail accounts in the private label space across categories such as nuts, coffee, spices, seasonings, cocoa, and other food ingredient products.

This is an exciting opportunity for someone who enjoys building business in a fast-paced, hands-on environment, can work effectively across Korean and English-speaking stakeholders, and is energised by the challenge of making things happen in an agile and dynamic local team.

Key Responsibilities

1) Key account management and business execution

• Manage day-to-day customer relationships with major retail accounts
• Support commercial growth through excellent execution, responsiveness, and customer partnership
• Translate market insights and customer needs into business actions and opportunities
• Partner internally and externally to ensure reliable service and delivery

2) Supply chain and order coordination

• Forecast orders at least 3 months ahead
• Collect purchase orders from customers and place production/delivery orders with the production team
• Manage packaging inventory to reduce risk from excess volumes, renewals, or discontinued items
• Track weekly production and shipping updates and communicate clearly with customers

3) Documentation and compliance follow-up

• Manage shipping documents and related follow-up
• Handle ad hoc customer and regulatory documentation requests, including:
  • shelf-life test reports
  • foreign material reports to KFDA
  • MFDS registration and renewal support

4) Accounts receivable management

• Monitor overdue payments and follow up to support healthy cash flow and account discipline

5) Customer complaint management

• Serve as the first point of contact for customer complaints
• Collect samples and coordinate investigations with the Vietnam team and/or third-party partners
• Review investigation reports and improve clarity where needed
• Keep accurate complaint logs and records
• Meet or speak with end-users when required to explain root causes and preventive actions

6) Project leadership: new product launches and renewals

• Lead project timelines, action plans, and cross-functional coordination
• Request and coordinate sample development
• Arrange and present samples to customers
• Support packaging renewals and help minimise packaging write-offs
• Drive follow-through across teams to ensure on-time execution

Requirements

• Min Bachelor’s degree in Business Administration, Logistics/Supply Chain Management, Food Science, or Nutrition with at least 7 years of professional experience in B2B Food, Retail, or FMCG (Fast-Moving Consumer Goods) industries.
• Strong understanding of the retail industry and ability to turn market trends into practical business strategies
• Ability to work effectively across Korean and English-speaking environments
• Comfortable communicating in Korean and able to use English in business settings, especially for reading, writing, and cross-border collaboration
• A self-starter mindset with the ability to work independently and manage priorities proactively

• Proven track record of managing business with major retailers (Key Accounts) and leading cross-functional projects.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.