Director, Strategy & Operations - Communications
At a glance
Director-level Communications role at Nscale. San Francisco · $170,000–$300,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Turn communications priorities into plans, leading annual and quarterly goal-setting with milestones and ways to measure results
- Build the workflows and operating systems the communications team needs, while overseeing budgets, staffing resources and vendors
- Set up progress and impact reporting, and identify ways AI can improve team productivity and workflows
- Run major communications programs by assigning owners, setting timelines and deliverables, and clearing cross-team dependencies
- Advise communications leaders on complex priorities, leading special projects and preparing recommendations and decision materials
What you bring
- You have experience in communications strategy, operations, program management or a related function in a complex organization
- You can turn broad business goals into practical plans with measurable results
- You have built processes or operating models from the ground up and managed initiatives across stakeholders
- You can work with senior executives using sound judgment, discretion and initiative
Who this fits
This director-level role suits someone who can bring structure to evolving communications work while staying adaptable. You’ll partner closely with communications leadership and coordinate execution across teams. The role is based in San Francisco.
From the employer
About Nscale
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development.
Our GPU cloud supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency.
About the Role
We're looking for a Director of Communications Strategy & Operations to help build and scale the strategic and operational foundations of Nscale's communications function.
Working closely with communications leadership, you'll translate business priorities into actionable plans, establish processes and systems that enable the team to operate effectively, and drive cross-functional execution of high-priority initiatives.
This role combines strategic planning, operational leadership, program management, and executive partnership. You'll help bring structure to a rapidly evolving environment while maintaining the flexibility and pace needed to support Nscale's growth.
What You'll Do
Communications Strategy & Planning
- Partner with communications leadership to define strategic priorities and translate them into actionable plans.
- Lead annual and quarterly planning processes, establishing goals, milestones, and measures of success.
- Ensure communications priorities align with broader company objectives and business developments.
- Identify opportunities to improve planning, prioritization, and organizational effectiveness.
Communications Operations & Infrastructure
- Build and optimize the processes, systems, and workflows needed to support a growing communications function.
- Oversee communications budgets, resource planning, and vendor management.
- Establish operational frameworks that improve visibility, accountability, and efficiency.
- Develop reporting mechanisms and tools to track progress, measure impact, and support decision-making.
- Drive AI enablement and adoption across the communications organization, identifying opportunities to improve productivity, streamline workflows, and enhance team capabilities.
PMO & Cross-Functional Execution
- Lead program management for high-priority communications initiatives, ensuring alignment across teams and stakeholders.
- Establish clear project plans, ownership, timelines, and deliverables.
- Coordinate with cross-functional partners to drive execution and resolve dependencies.
- Anticipate risks, remove obstacles, and maintain momentum on complex initiatives.
Strategic Initiatives, Special Projects & Executive Partnership
- Serve as a strategic and operational partner to communications leadership on emerging priorities and complex challenges.
- Lead special projects requiring cross-functional coordination, structured problem-solving, and executive alignment.
- Develop strategic recommendations, executive materials, and decision-making frameworks.
- Provide flexibility and additional leadership capacity as the organization scales and priorities evolve.
Who You Are
- Experienced in communications strategy, operations, program management, or related functions within complex organizations.
- A strategic thinker who can translate broad business priorities into practical plans and measurable outcomes.
- Comfortable building processes and operating models from the ground up.
- Skilled at managing cross-functional initiatives involving multiple stakeholders and competing priorities.
- Able to partner effectively with senior executives, exercising sound judgment, discretion, and initiative.
- Highly organized, adaptable, and comfortable operating in a fast-paced, evolving environment.
- A strong communicator who can simplify complexity and drive alignment across teams.
Why Nscale
Join a rapidly growing AI infrastructure company helping build the foundation for the next generation of artificial intelligence.
This role offers the opportunity to shape how a critical function operates as Nscale scales globally, working closely with leadership and helping turn ambitious priorities into effective execution.
The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
Salary Range$170,000—$300,000 USDFor information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
Nscale does not accept unsolicited candidate submissions from recruitment agencies.
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