Key Account Manager
At a glance
Manager-level Account Management role at Notpla. Hackney Wick · full-time · £45,000–£60,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build foodservice revenue through current distributor relationships and new customer opportunities
- Find prospects, follow up on incoming leads and reach out through calls, email and social platforms
- Share customer feedback with design colleagues to shape new product variants
- Work with the Chief Revenue Officer on pricing and propose rebates or other commercial incentives
- Keep client prospects updated in the CRM, map potential accounts and report progress in team meetings
What you bring
- You have worked directly with foodservice packaging, or know the foodservice sector and its wholesale suppliers
- You bring relevant industry relationships that can help open customer opportunities
Who this fits
This role suits someone who can develop foodservice accounts and represent the business at industry trade shows. You need to be based in London and able to travel easily; access to a car is preferred. The role offers hybrid working, with an office-first approach. Speaking another language could let you support work across the EU market.
From the employer
Key Account Manager
At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants.
As a Key Account Manager you will be responsible for building Notpla’s revenue stream through foodservice sales, utilising a combination of existing partnerships and new relationships, to get Notpla’s plastic free packaging solutions into stadiums, restaurants, corporate canteens… everywhere! This is an exciting time to join Notpla, as we are right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. We launched our foodservice packaging into the market in 2023, replaced over 50 million single use plastic items already and hope to double that in 2027.
Our Sales team sits within our revenue function, working closely with the marketing, business development and finance teams. Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies, environment and employees. Due to the location of the clients you will be managing it is imperative that you are London based and able to travel easily, ideally with access to your own car.
Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear.
We are looking for someone with direct experience working with packaging solutions for the food service industry, or knowledge of the food service world and wholesalers supplying into it. You will ideally come with the contacts and relationships required, to help us build further revenue and to expand our market share. If you do have the ability to speak other languages, there is also the potential to work across our EU market. As well as the above, your day to day responsibilities will include:
Working with national, regional and international distributors to drive demand for the Notpla product range.
Sourcing new potential customers, and responding to incoming leads via the CRM or from the senior leadership team.
Working with the design team to drive new SKU production by presenting customer feedback and expectations.
Working with the Chief Revenue Officer to give feedback on pricing strategy and proposing commercial rebates or financial incentives as necessary.
Creating new business for Notpla by utilising your industry contacts to open up new opportunities for our food service products.
Tracking and reporting progress of potential clients on the CRM and in cross-functional team meetings.
Develop and operating a comprehensive market map of the potential clients and partners for Notpla, to ensure we are maximising our business development opportunities.
Representing Notpla at industry Tradeshows.
Prospecting new clients through cold calling, emailing and social platform outreach.
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