Growth Manager, Housing Development | Volunteers of America, Texas
At a glance
Mid-level Growth Marketing role at Nonprofit HR. Austin · full-time · $85,000–$90,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build a prospect pipeline through referrals, networking, inbound interest and targeted outreach, then qualify opportunities
- Lead client discovery, prepare proposals and pricing, and negotiate agreements with legal, finance and leadership
- Guide new clients from signed agreement to launch, coordinating teams, timelines, requirements and issue resolution
- Build early client relationships, check progress, and coordinate the handoff to account management or customer success
- Improve sales and onboarding processes, tracking conversion, launch timing and client satisfaction
What you bring
- At least five years in business development, sales, onboarding, account management or a related role
- A bachelor's degree in business, marketing, human resources or a related area, or equivalent experience
- A record of winning new business and managing complex stakeholder relationships
- Strong project coordination, communication, presentation and negotiation skills
Who this fits
This role suits someone who can pursue new business and then manage the details of client onboarding through launch. The position is hybrid, with four office days each week, and requires fifty percent travel. Your home office can be in Austin, DFW or Houston. If you drive for the property management business, you need a valid Texas license and a clean driving record, and must use a personal vehicle.
From the employer
Growth Manager, Housing Development
Drive the Growth That Powers Housing Impact
Are you a relationship-driven dealmaker who knows how to turn a first conversation into a lasting partnership? We're looking for a Growth Manager, Housing Development who thrives on winning new business and making sure every new client, partner, or customer feels supported from day one.
This is a role built for someone who loves the chase of a great opportunity just as much as the satisfaction of a flawless launch. You'll bridge sales, operations, and client services — turning prospects into long-term relationships and guiding them from signed contract through full, successful implementation. If you want a career where your work directly fuels organizational growth and community impact, this is it.
This role will be hybrid; requiring 4 days in the office. This role requires 50% travel. Your home base office can be in Austin, DFW, or Houston.
Job Summary
The Growth Manager, Housing Development is responsible for driving organizational growth by identifying, developing, and securing new business opportunities, while ensuring a seamless and positive onboarding experience for new clients, partners, or customers. This role bridges sales, operations, and client services to convert prospects into long-term relationships and ensure successful integration from contract execution through full implementation.
Key Responsibilities
New Business Development
- Identify, qualify, and pursue new business opportunities aligned with organizational strategy and growth objectives
- Build and maintain a robust pipeline through networking, referrals, inbound leads, and strategic outreach
- Lead discovery conversations to understand client needs, challenges, and goals
- Develop and deliver compelling proposals, presentations, and pricing recommendations
- Negotiate contracts in partnership with legal, finance, and leadership teams
- Monitor market trends, competitive activity, and customer insights to inform strategy
Client / Customer Onboarding
- Own the end-to-end onboarding experience from contract execution through successful launch
- Serve as the primary point of contact during onboarding, ensuring clear communication and expectation setting
- Coordinate cross-functional teams (sales, operations, HR, IT, finance, implementation, etc.) to meet onboarding milestones
- Develop and maintain onboarding plans, timelines, and documentation
- Identify risks proactively and drive resolution to ensure successful client integration
- Ensure all compliance, documentation, and operational requirements are met
Relationship Management & Retention
- Establish trusted relationships with new clients to promote satisfaction and long-term retention
- Conduct regular check-ins during early engagement to ensure goals are being met
- Partner with account management or customer success teams for smooth handoff post-onboarding
- Capture client feedback and recommend improvements to processes and offerings
Process & Continuous Improvement
- Refine business development and onboarding processes to improve efficiency and scalability
- Track and report key performance indicators (KPIs) such as conversion rates, onboarding timelines, and client satisfaction
- Create and maintain onboarding tools, templates, and best practices
- Participate in strategic planning and growth initiatives
Required Qualifications
- Bachelor's degree in Business, Marketing, Human Resources, or a related field (or equivalent experience)
- 5+ years of experience in business development, sales, client onboarding, account management, or related roles
- Proven success in closing new business and managing complex stakeholder relationships
- Strong project management and organizational skills
- Excellent communication, presentation, and negotiation abilities
- Ability to work cross-functionally in a fast-paced environment
Preferred Qualifications
- Experience in B2B, professional services, HR, benefits, technology, or consulting environments
- CRM experience (e.g., Salesforce, HubSpot)
- Familiarity with onboarding or implementation methodologies
- Leadership or team-mentoring experience
Core Competencies
- Strategic thinking and business acumen
- Client-centric mindset
- Results-driven and accountable
- Problem solving and adaptability
- High emotional intelligence and professionalism
Other Requirements
- Time commitment: 40 hours per week
- If driving for VOA Texas Property Management business: MVR background check (good driving record) and valid Texas driver's license required
- Must use a personal (non-agency) vehicle for transportation; mileage will be reimbursed
- 50% travel
How to Apply
Interested applicants should submit their cover letter and resume to the online application portal https://nonprofithr.applytojob.com/apply/HFtmyq9IXS/Growth-Manager-Housing-Development-Volunteers-Of-America-Texas?source=OneDigital
If you have any questions, you can email Sophia LaFontant at [email protected].
Our Commitment to Diversity, Equity, Inclusion & Belonging
Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.
Continue reading our about our commitment at nonprofithr.com/deinow.
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