Account Manager, Italian & English
At a glance
Mid-level Account Management role at Nexo. Sofia · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage selected high-net-worth accounts worldwide through email, phone, and Telegram
- Grow account revenue by matching client needs with Nexo products and services
- Maintain product, market, and competitor knowledge to support credible client conversations
- Keep Salesforce information current so management can rely on accurate account data
What you bring
- Three to five years in sales or account management within fintech or financial services
- Strong relationship-building skills with customers and colleagues
- Experience carrying account management processes through from initiation to completion
- Fluent English and Italian, with communication tailored to different audiences
Who this fits
This role suits a self-directed account manager who can deliver in a fast-paced setting and build lasting relationships with high-net-worth clients. You will work primarily from the Sofia office, with scheduled flexibility to work from home. Interest in digital assets and knowledge of decentralized finance or related crypto ecosystems would strengthen your fit.
From the employer
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website: nexo.com
Your role:
- You will manage the accounts of a list of selected high-net-worth individuals from all parts of the world.
- You will use predominantly email, phone, and Telegram to build and maintain strong, long-lasting relationships.
- You will maximize the revenue earned from each account by understanding your clients' needs and satisfying them with Nexo's products and services.
- You will ensure credibility with clients by maintaining detailed knowledge of Nexo's product portfolio, current market conditions, and competitors’ products.
- You will be making sure your Salesforce records are up-to-date so management can work with accurate data.
What makes you stand out:
- 3-5 years in a sales or account management role in a Fintech or Financial services company.
- Ability to build strong relationships with customers and colleagues.
- Ability to manage, follow and execute account management processes from start to finish.
- Excellent English and Italian language skills, complemented with an ability to adapt communication style according to the audience is a must.
- Self-driven, with the ability to deliver results in a high-paced environment.
- Passion for digital assets and knowledge of developments in the decentralized finance and related crypto ecosystems is a bonus.
Nexo benefits:
- Competitive and rewarding remuneration package.
- Annual performance-based bonuses.
- Comprehensive Learning Hub for continuous growth.
- Hybrid work model: primarily office-based with scheduled home office flexibility.
- A dynamic and inspiring environment with cutting-edge projects.
- Career development opportunities in a global leader driving the next generation of wealth.
- Customizable personal benefits package.
- Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
- Parking and public transportation cards at preferential rates, plus free electric bikes.
- Fresh fruits, snacks, and a well-stocked office kitchen
- Regular department team buildings and company-wide team buildings
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