Associate Solutions Engineer
Netcracker Open · verified Oct 6, 2026 At a glance
Junior Solutions & Sales Engineering role at Netcracker. Waltham.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Help global sales teams qualify accounts and prepare responses to customer RFPs and RFIs
- Build product demonstrations by defining their scope, testing them, and presenting them on-site
- Configure Netcracker products and explain advanced product concepts to prospective customers
- Work with account teams to address technical issues and support customer satisfaction
- Travel to customer locations worldwide with senior sales teams
What you bring
- A bachelor’s degree, with engineering or computer science study or equivalent relevant experience
- Prior work in sales or as a sales engineer
- Confidence presenting to large audiences and communicating across teams
- Ability to solve complex technical problems with teammates and work under deadline pressure
Who this fits
This junior role suits someone comfortable presenting to customers and supporting sales teams through different stages of the sales process. It involves worldwide travel to customer sites.
From the employer
Associate Solutions Engineer
We’re building the future of how the world communicates.
Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.
Join us and be part of a team that is not just keeping up with the digital future but is leading the way.
Position Summary
As an Associate Solutions Engineer, you primarily assist in all phases of the software and services sales process. You will travel worldwide with our senior sales teams to meet potential and current customers. In this role, you will work with multiple global sales teams, helping prepare responses to RFPs and RFIs, finding solutions to client technical issues, and presenting on-site product demonstrations.
Role and Responsibilities
- Work with various global sales teams to qualify accounts
- Have strong sales instincts and enjoy speaking with prospective clients in all stages of the sales cycle
- Participate in the development of product demonstrations, including specification, testing, and delivery
- Configure Netcracker product and demonstrate the advanced product concepts
- Assist the account team in ensuring customer satisfaction
- Travel to customer sites worldwide
Skills and Experience Required
- Comfortable speaking and presenting to large groups
- Previous sales or sales engineer experience
- Experience with any of the following is a plus: HTML, JavaScript, SQL, Java, J2EE, TCP/IP, Unix, Windows 2000
- Strong interpersonal and effective communication skills in a matrix environment
- Ability to work as part of a team to solve complex technical problems and work with accounts in complex political environments
- Excel at working under pressure with deadlines
Education:
- Bachelor’s degree required (BS in Engineering, Computer Science or equivalent relevant experience). Master’s Degree is highly preferred.
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