EMT - Transport Communication Specialist - NIGHTS
NemoursCareerSite Open · verified Oct 7, 2026 At a glance
Mid-level Communications role at NemoursCareerSite. Orlando · full-time · no salary stated · we estimate $50,542–$101,088.
NemoursCareerSite has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Handle transport requests from physicians by phone or in person, using clear and professional communication
- Use transport guidelines to help determine transport mode, team setup and whether lights and sirens are needed
- Set up backup ambulance or helicopter support, and connect clinicians, medical control and referring physicians by conference call
- Keep ambulance and ground crews updated during missions while coordinating simultaneous air and ground referrals
- Record communications, finish EPIC intake and disposition steps, and route calls from the Kid Admit line
What you bring
- At least three years of experience, plus EMT or EMD experience
- Education or training beyond high school, along with familiarity with medical terminology
Who this fits
This night-shift role is based on-site in Orlando, with a 7 p.m. to 7 a.m. schedule. It suits someone with EMT or EMD experience who can coordinate urgent transport communications; paramedic experience is preferred.
From the employer
Nemours is seeking Transport Communication Specialists FULL-TIME, 7P-7A to join our Nemours Children's Hospital team in Orlando, Florida.
The pediatric critical care transport team is a unique business within Nemours, consisting of a multi-disciplinary group of health care professionals who are available 24 hours a day, 7 days a week (24/7) to stabilize and transport sick and injured children from referring facilities to this hospital, as well as transport patients from this facility to another dependent up that child’s medical needs. Crucial to this operation is the 24/7 access communications center.
The Transport Communication Specialist is primarily responsible for ensuring accurate and timely communications among members of the Transport Team, referring physicians and appropriate personnel of referring facilities, referring and accepting physicians and other interacting departments within Nemours Children’s Hospital.
Position Responsibilities
- Responds promptly and courteously to incoming transport requests from referring physicians via the Transport 1-800 hot line, other in-house phone lines and/or personal appearance, using professional and effective communication skills.
- Utilizes Transport guideline to assist physicians/ make recommendations as to recommended mode of transport, team configuration and use of Code 3, lights and sirens.
- Communicates with vendors in arranging back-up ambulances and helicopter requests.
- Works collaboratively with Patient Intake Coordinator to elicits accurate and complete information in order to complete the intake process.
- Facilitates via conference calls all communications between transport clinician, medical control officer (MCO) and referring physicians.
- Communicates with all appropriate parties the acceptance of transport request, i.e., Nursing Supervisors, Admissions personnel, as directed by Medical Command Officer and/or other Transport Team members.
- Maintains contact with ambulance and ground crews during all missions, including concurrent runs. .
- Documents all communications and completes the EPIC intake / disposition process.
- Answers and facilitates all communications in-coming on the Kid Admit line.
- Coordinates multiple referral requests both air and ground.
- Participates in department and hospital programs for Quality Improvement and works with division members to improve provision of services.
Position Requirements
- One year of training beyond high school diploma required
- EMT or EMD experience required, paramedic experience preferred.
- Must have knowledge of medical terminology.
- Previous communications center experience a plus.
- Minimum of 3 years experience required
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