Customer Engineer
NCR Voyix Open · verified Sep 24, 2026 At a glance
Mid-level Solutions & Sales Engineering role at NCR Voyix. ITALY VIRTUAL · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Repair, install, and maintain workstations, peripherals, printers, POS systems, and self-checkout equipment across Liguria
- Resolve service problems through final customer acceptance or compliance with agreed service levels
- Keep customer operations running by handling equipment issues and scheduled service work
- Support both mechanical and electrical components alongside computer hardware and software tasks
What you bring
- A technical high school diploma or equivalent, plus a Category B driving license
- Working knowledge of Windows, Linux, Unix, and Ghost imaging procedures
- Hands-on experience maintaining desktops, servers, and peripherals, including related software work
- You can work independently, solve problems, meet deadlines, and learn unfamiliar skills quickly
- You can cover flexible schedules, including nights, weekends, shifts, overtime, and on-call duty
Who this fits
This role suits a field-based engineer who can work across Liguria with limited supervision and stay organized around schedules and deadlines. You must be available for flexible hours and up to sixteen on-call periods each year. The posting asks for immediate availability or a start within thirty days.
From the employer
ABOUT NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, NCR VOYIX employs approximately 16,000 people across 35 countries worldwide. For nearly 140 years, we have been global leaders in consumer transaction technology, transforming everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms digital experiences in retail, restaurants, and banking through SaaS capabilities and cloud-based platforms.
Position: Customer Engineer
Region: LIGURIA
Working Hours:
Monday – Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday and Sunday: Shift and/or Standby
POSITION SUMMARY AND KEY RESPONSIBILITIES:
The Customer Engineer will be responsible for the repair, maintenance, and installation of our equipment within the Liguria region, ensuring service continuity and high levels of customer satisfaction.
They will be responsible for resolving service issues until the situation is settled to the customer's satisfaction and/or in compliance with agreed-upon Service Level Agreements (SLAs). The role involves working on all equipment supplied by NCR Voyix, specifically workstations and peripherals, printers, front-end POS systems, and self-checkout units.
BASIC QUALIFICATIONS
- Technical high school diploma or equivalent
- Category B driving license
- Knowledge of Windows, Linux, and Unix operating systems
- Knowledge of Ghost imaging procedures
- The candidate must be able to work with minimal supervision, possess strong problem-solving skills, quickly acquire new competencies, and be willing to work flexible hours—including nights, weekends, overtime, shifts, and on-call duty (up to a maximum of 16 on-call periods per year).
- Aptitude for working on both mechanical and electrical components, as well as experience with computer hardware maintenance (desktops, servers, peripherals) and software-related tasks, is required.
- Knowledge of the local area
- Ability to work towards objectives and meet deadlines
- Ability to adhere to schedules
- Proactive attitude
- Availability to start immediately or within a maximum of 30 days
Minimun Annual Base Salary: 27.000,00€ gros
Collective Agreement: CCNL Terziario Distribuzione Servizi (cod. H011)
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