Customer Engineer
NCR Voyix Open · verified Oct 23, 2026 At a glance
Mid-level Solutions & Sales Engineering role at NCR Voyix. ITALY VIRTUAL · full-time · no salary stated · we estimate €42,625–€76,825 across Italy.
NCR Voyix has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Repair, install, and maintain workstations, peripherals, printers, POS systems, and self-checkout equipment
- Investigate service problems through resolution, meeting customer expectations or agreed service levels
- Support equipment across Lombardy while preserving service continuity and customer satisfaction
What you bring
- A technical secondary-school qualification or equivalent, plus a Category B driving licence
- Working knowledge of Windows, Linux, Unix, and Ghost imaging procedures
- Hands-on ability with mechanical and electrical parts, computer hardware, peripherals, and software tasks
- Local-area knowledge, independent judgment, problem solving, and reliable deadline and schedule management
Who this fits
You’ll suit hands-on field service work across Lombardy, handling customer equipment with limited supervision. The role requires flexible hours, including nights, weekends, overtime, shifts, and on-call duty of up to sixteen periods yearly. You must be available immediately or within thirty days and work the stated weekday schedule, with weekend shift or standby coverage.
From the employer
ABOUT NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking sectors. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees across 35 countries worldwide. For nearly 140 years, we have been global leaders in consumer transaction technologies, transforming everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms digital experiences in retail, restaurants, and banking through SaaS capabilities and a cloud platform.
Position: Customer Engineer
Region: Lombardy
Working Hours:
Monday – Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday and Sunday: Shift and/or Standby
POSITION SUMMARY AND KEY RESPONSIBILITIES:
The Customer Engineer will be responsible for the repair, maintenance, and installation of our equipment installed in the Lombardy region, ensuring service continuity and high levels of customer satisfaction. You will be responsible for resolving service issues until the situation is settled to the customer's satisfaction and/or in compliance with agreed Service Level Agreements (SLAs). Work will be performed on all equipment supplied by NCR Voyix, specifically workstations and peripherals, printers, front-end POS systems, and self-checkout units.
BASIC QUALIFICATIONS:
Technical high school diploma or equivalent
Category B driving license
Knowledge of Windows, Linux, and Unix operating systems
Knowledge of Ghost imaging procedures
The candidate must be able to work with minimal supervision, possess strong problem-solving skills, quickly acquire new competencies, and be willing to work flexible hours—including nights, weekends, overtime, shifts, and on-call duty (up to a maximum of 16 on-call periods per year).
Aptitude for working on both mechanical and electrical components, as well as experience with computer hardware maintenance (desktops, servers, peripherals) and software-related tasks, is required.
Knowledge of the local area
Ability to work towards objectives and meet deadlines
Ability to adhere to schedules
Proactive attitude
Availability to start immediately or within a maximum of 30 days
Minimum Annual Base Salary: 27.000,00€ Gross
Collective Agreement: CCNL Terziario Distribuzione Servizi (cod. H011)
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