Senior Performance Account Manager
At a glance
Senior Account Management role at Nasoft.eg. El Sheikh Zayed City · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Lead the opening client discussion, setting store goals, clarifying scope, and agreeing on budgets
- Set up each customer in Notion and WhatsApp, then keep store data, permissions, plans, and reports current
- Coordinate team tasks, monitor delivery, and take responsibility for reaching the digital outcomes promised
- Send weekly WhatsApp updates and monthly achievement documents, while answering client questions in recurring meetings
- Prepare customer invoices and track payment through completion
What you bring
- A bachelor’s degree and two to four years in account management or account executive work
- Previous experience at a digital marketing agency, plus hands-on use of Notion, HubSpot, or similar CRM software
- Intermediate English, with strong client handling, problem-solving, and account management ability
- You can collaborate with a team and learn effectively in a fast-moving work setting
Who this fits
This role suits a senior account professional who can manage digital marketing clients, coordinate delivery teams, and stay accountable for project results. KSA client experience is a preference. The job is onsite in El Sheikh Zayed City, follows Sunday through Thursday from 9 AM to 6 PM, and offers a hybrid working model.
From the employer
Nasoft is hiring for Makaseb, a specialized E-commerce and Digital Marketing company serving the Gulf markets.
Join a dynamic, innovative team that’s shaping the future of digital commerce across the region.
Job Responsibilities:
- Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.
- Create a customer account on the Notion platform.
- Creating WhatsApp Groups and adding the client to follow up work on it.
- Responsible for achieving the project's results and fully supervising all the processes that lead to this.
- Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.
- Ensure that all access permits are taken to the customer's advertising and social media accounts.
- Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client.
- Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner.
- Work to achieve the digital goals agreed upon with the client.
- Sending periodically weekly reports of the work done on the customer's store on WhatsApp Group
- Sending monthly reports as a document showing all the tasks and achievements during the month
- Creating & Sending the invoices to the customer and following up on payment
- Conducting periodically meeting with the client and responding to his questions
Requirements
- Bachelor's degree.
- Experience 2:4 Years as An Account Manager/Executive.
- Digital Marketing Agencies Experience is a Must.
- Experience in using Account Management CRM Software (Notion, HubSpot, etc...).
- KSA Clients Experience is Preferred.
- Excellent Handling, Problem Solving, Account Management Skills.
- English language intermediate, as a minimum required.
- Able to work/learn in a fast-paced environment.
- Able to work in teams.
Benefits
- Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM)
- 2 Days Off (Fri -Sat)
- Social Insurance
- Medical Insurance
- Career path
- Hybrid working Model
- Learning & Development
- Gym Subscription discount
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