Key Account Manager – E-Commerce & Channel Development
At a glance
Mid-level Account Management role at nahc.io. Taipei City · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Run major e-commerce and membership accounts through promotions, placements, pricing, inventory, advertising, and partner service coordination
- Lead group-buying and influencer sales campaigns by shaping offers, setting schedules, and improving conversion
- Develop retail, telecom, and other commercial partnerships while following up on inbound sales opportunities
- Analyze sales, margins, and inventory turnover across channels to guide ongoing commercial decisions
- Coordinate sales reporting and supply planning between regional teams and overseas headquarters
What you bring
- At least five years managing e-commerce key accounts or developing new business
- Strong commercial judgment, including margin calculations, negotiation, and e-commerce promotion mechanics
- Business-level English for recurring sales reports and coordination with overseas headquarters
- Proven ability to manage complex multi-channel projects independently and communicate across teams
Who this fits
This role suits a commercially minded account manager who can balance e-commerce operations, partner development, and channel analysis. You should be comfortable coordinating internal teams, external partners, and overseas headquarters in English. The position is based in Taipei City with a hybrid arrangement.
From the employer
Our client sells physical products both online and through retail partners, with the majority of revenue currently coming from its own direct-to-consumer website. This role will own day-to-day management of major e-commerce and membership-commerce accounts, including campaign planning, placement negotiation, and pricing and margin control, while also leading large-scale group-buying and influencer-led sales initiatives from offer structuring through scheduling. This role sits at the center of the company's channel strategy as it balances a fast-growing direct-to-consumer channel with an expanding network of retail and group-buying partners, and acts as the regional point of contact for coordinating sales data and inventory planning with headquarters.
What You'll Do
- Manage day-to-day operations for key e-commerce and membership-commerce accounts, including planning promotional periods and campaign calendars, negotiating placements, controlling pricing, preparing quotes, coordinating POSM and inventory, overseeing channel advertising spend, and handling day-to-day customer service coordination with each partner
- Lead business development, offer structuring, and detailed scheduling for large-scale group-buying and influencer-led sales initiatives, working to maximize conversion across each campaign
- Identify and develop new sales channels and cross-industry partnership opportunities, such as retail chain or telecom collaborations, and follow up on inbound commercial inquiries as they arise
- Track sales performance, profit margins, and inventory turnover across all channels, producing regular analysis and reports that are used to continuously optimize commercial strategy
- Act as the regional point of contact for headquarters on channel matters, ensuring transparent sales reporting and coordinated inventory and product supply planning across markets
Core Essentials
- 5+ years of experience in e-commerce key account management or business development
- Strong negotiation skills and commercial acumen, including margin calculation and familiarity with e-commerce promotional mechanics
- Business-level English proficiency, sufficient for regular sales reporting and alignment with an overseas headquarters
- Strong project management skills and self-discipline, with the ability to independently manage complex, multi-channel coordination
- Comfortable handling cross-functional communication across internal teams and external partners
Bonus Skills
- Prior experience managing parenting or baby retail channels, maternal-infant brands, or consumer electronics sales
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