Pre-Sales Solutions Engineer - Video Security & Access Control
At a glance
Mid-level Solutions & Sales Engineering role at Motorolasolutions. Remote, Puerto Rico · full-time · $65,000–$69,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Design tailored video surveillance and entry-management setups with the sales team for complicated customer environments
- Explain technical architectures, run evaluations, and demonstrate product capabilities to enterprise audiences
- Train sales groups and channel partners on product capabilities and technical use cases
- Support site surveys, proof-of-concept work, troubleshooting, and customer meetings in the field
- Coordinate with engineering and technical teams to connect customer needs with product roadmaps
What you bring
- At least three years supporting pre-sales or technical sales for video, access, or physical security solutions
- You can design, assess, and explain integrated security systems, access platforms, and enterprise software
- You communicate complex technical ideas to both technical and nontechnical audiences in native-level English
- You can travel more than half the time across local and international territories
Who this fits
This role suits a mid-level pre-sales engineer who can advise customers, support sellers, and handle technical demonstrations. It is remote in Puerto Rico with a hybrid work model and requires travel above half of the time, including international trips. A bachelor's degree or equivalent practical experience is welcomed, while security, cloud, Microsoft, or Cisco certifications are preferred. No relocation is provided.
From the employer
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, safety and security are at the heart of everything we do. We build and connect technologies to help protect people, property, and places. Our integrated video security systems, access control platforms, and AI-enabled solutions foster the collaboration that is critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. As part of our Pre-Sales Solutions Engineering organization, you will collaborate with cross-functional sales teams to craft tailored solutions that meet complex, real-world customer needs while delivering on our core purpose of "Solving for safer."
Job Description
In this role, you will act as a primary technical architect and solution advisor, partnering directly with the Sales Division to drive the growth and success of enterprise video security and access control ventures. We believe that everything starts with our people, and as a Pre-Sales Solutions Engineer, you will serve as the technical specialist who demystifies complex technologies, conducts product evaluations, and leads persuasive technical demonstrations. Bachelor's degree or equivalent practical experience is welcomed as we look for candidates who thrive in a collaborative environment, possess strong technical acumen, and are driven to empower sales teams and customers to achieve their safety goals. Enjoy a dynamic hybrid work environment that balances in-office collaboration with remote flexibility.
Key Responsibilities
Solution Architecture & Technical Advisory
Partner with the Sales Division to design, architect, and present integrated video security and access control solutions tailored to complex customer environments
Serve as the primary technical subject matter expert, demystifying complex architectures and demonstrating product capabilities through technical evaluations and presentations
Empower sales teams and channel partners by delivering technical training sessions and sharing deep product expertise to support business objectives
Opportunity Support & Field Engagement
Assist with site surveys, product evaluations, and technical validation to help to provide optimal solution design for prospective clients
Travel up to 50% across local and international territories to support industry tradeshows, client engagements, and field initiatives
Build collaborative relationships with key stakeholders, supporting technical troubleshooting and helping to ensure high levels of customer satisfaction
Ecosystem Alignment & Product Specialization
Master specific product lines across video security and access control technologies to act as a specialized resource for complex client needs
Collaborate with internal engineering, sales, and technical teams to align customer needs with product roadmaps and technical capabilities
Apply AI-assisted capabilities like Priority Intelligence™ and Assist archetypes to highlight the value of our "Assisted Experience," demonstrating how technology augments human focus and operational decision-making
Job Requirements
Technical Expertise
Technical Architecture to design, evaluate, and demonstrate integrated video security systems, access control platforms, and enterprise security software
Product Evaluation to lead technical proof-of-concept testing, site surveys, and advanced product demonstrations for key client stakeholders
Problem Solving to assist teams in troubleshooting complex technical challenges and providing clear solution paths
Language Proficiency to demonstrate a native or native-level command of English for written and verbal technical presentations to prospective enterprise clients
Professional Experience
Technical Presentation to communicate complex technical concepts effectively to both technical and non-technical audiences
Client Engagement to build collaborative relationships with clients, sales representatives, and external partner networks
Territory Travel to travel up to 50% locally and internationally to support tradeshows, field surveys, and key customer meetings
Preferred Qualifications
Bachelor’s degree in Electrical Engineering, Computer Science, Information Technology, or a technical field
Security industry certifications in enterprise security, on-premise, or cloud-hosted video and access control solutions
Technical certifications across Cloud, Microsoft, or Cisco platforms
Fluency in additional foreign languages
Target Base Salary Range: $65,000 - $69,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
3+ years of pre-sales engineering or technical sales support experience in video security, access control, or physical security solutions
Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
NoOur U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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