Customer Success Engineer - SEMI. Group
MKS Instruments Open · verified Sep 24, 2026 At a glance
Mid-level Customer Success role at MKS Instruments. Korea Jangan Gyeonggi-do · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Work with semiconductor customers and regional headquarters on joint development activities
- Carry customer technical and commercial needs to MSD Germany for future product development
- Provide technical and commercial support to semiconductor customers
- Keep building your capabilities through ongoing learning in the changing semiconductor field
What you bring
- A relevant bachelor’s degree or higher in chemical science, chemical engineering, or a related discipline
- At least three years of experience in work related to this role
- English ability across written, spoken, reading, and listening communication
- A driving license and the ability to travel internationally
Who this fits
This role suits a mid-level customer success engineer who can support semiconductor customers while coordinating with regional headquarters and internal teams. You’ll report to the semiconductor group manager and should be based in Jangan, Gyeonggi-do, Korea. The role requires overseas travel, with travel expected at ten to thirty percent.
From the employer
A Day in Your Life at MKS:
As a Customer Success Engineer at MSD Korea, Electronics, Semiconductor group, you will partner with semiconductor customers, regional HQ, internal teams to collaborate developments with the customers/regional HQ, customer technical/commercial supports, etc. In this role, you will report to the semiconductor group manager.
You Will Make an Impact By:
- Development collaboration with semiconductor major companies
- Facilitate communication of semiconductors' needs to the regional HQ(MSD Germany), enabling the development of next-generation products
- Semiconductor customer technical/commercial supports
- Build self competitiveness through ongoing self-development in the fast-evolving semiconductor industry
- Travel Requirements: Up to 10-30 % of Travel is required
Skills You Bring:
- Relevant bachelor's degree (Chemical science, chemical Engineering or relevant) or higher
- 3+ Years of job-related work experience
- English communication skills (Writing/Reading/Listening)
- Driving license
- Must be able to travel overseas
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
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