Account Manager, Enterprise
Mimecast Open · verified Oct 18, 2026 At a glance
Manager-level Account Management role at Mimecast. Remote, United States · full-time · $240,000–$360,000 OTE.
growthroles summary, based on the employer's posting.
What you'll do
- Grow revenue within an assigned portfolio of large enterprise customers through product expansions and cross-sells
- Work with channel partners to shape and carry out multi-year plans for strategic accounts
- Set sales activity plans, maintain a healthy pipeline, and deliver against revenue quotas
- Build durable connections with senior customer leaders, including executive and technology stakeholders
- Keep Salesforce forecasts and account records current while coordinating with customer success, support, engineering, and channel teams
What you bring
- A track record managing complex IT or SaaS accounts of at least 5,000 employees and meeting expansion and retention goals
- The ability to earn confidence from C-suite leaders and senior IT or security decision-makers
- Strong cybersecurity knowledge, including technology environments, security practices, and industry ecosystems
- Experience using a structured sales approach such as MEDDIC, Force Management, or Challenger, plus a CRM such as Salesforce
Who this fits
This quota-carrying role suits an experienced enterprise account manager focused on growing existing customers and building long-term relationships, rather than finding new prospects. The role is remote in the United States and lists on-target earnings of $240,000 to $360,000 per year.
From the employer
About Mimecast
The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.
Overview
As an Account Manager, Enterprise, you'll own a portfolio of existing enterprise accounts with 5,000+ employees and grow revenue through upsell and cross-sell. This strategic, quota-carrying role is focused on relationship-driven selling and long-term account stewardship rather than net-new prospecting. You'll combine strong commercial skills and executive relationships with disciplined pipeline management and deep fluency in the cybersecurity and IT landscape.
What You'll Do
- Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your portfolio of enterprise accounts.
- Partner with the Partner/Channel Development team to build and execute multi-year strategic account plans.
- Build and manage a disciplined pipeline, with sales activity plans aligned to agreed revenue quotas.
- Develop and maintain trusted relationships with senior and executive stakeholders across your account base.
- Identify expansion opportunities and sell new Mimecast products into existing accounts to drive incremental revenue and platform adoption.
- Keep account activity, pipeline, and forecast data accurate and current in Salesforce.
- Work with Customer Success, Support, sales engineering, and channel teams to support customers and drive account health.
- Stay informed about competitive, industry, and market developments relevant to your accounts.
What You'll Bring
- Demonstrated success managing large, complex IT or SaaS enterprise accounts with 5,000+ employees, achieving upsell and retention quotas, and sustaining customer relationships over time.
- The ability to build credibility and trust with C-level and senior IT and security stakeholders.
- Strong foundational knowledge of the cybersecurity industry, technology stack, security processes, and ecosystems.
- Strong commercial skills and disciplined pipeline management across complex accounts.
- Working knowledge of sales methodologies such as MEDDIC, Force Management, or Challenger.
- Proficiency with Salesforce or other CRM platforms.
The on-target earnings (OTE) range for this position is $240,000 - $360,000 USD (OTE) plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.
Belonging at Mimecast
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
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