Key Account Manager

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and LinkedIn.

We are seeking an experienced technical Key Account Manager with a strong background in specialty chemicals and Personal Care/Hair Care. The ideal candidate combines strategic commercial experience with technical credibility and is comfortable engaging with R&D, Innovation, Procurement and Marketing teams at global Personal Care customers. Experience in Hair Care applications and established industry relationships are highly preferred.

Key Responsibilities

• Develop and execute strategic account plans for home, fabric and personal care customers.

• Build relationships with R&D, Innovation, Product Development, Procurement and Marketing stakeholders.

• Translate technical customer needs into innovative solutions and commercial opportunities.

• Drive growth within existing accounts and identify new business opportunities.

• Support product evaluations, technical discussions and commercialization activities.

• Collaborate with internal R&D, Marketing, Regulatory and Commercial teams.

• Lead customer meetings, business reviews and technical presentations.

• This role requires regular travel (approximately 30-40%) throughout Europe. Travel will primarily involve customer visits, technical and commercial meetings, project support, and participation in industry conferences and trade shows.

Keys for Success

• Strong technical understanding of specialty chemicals and Personal Care formulations.

• Experience or knowledge of Hair Care applications preferred.

• Ability to establish credibility with technical and commercial stakeholders.

• Consultative, solution-oriented customer approach.

• Strong communication and presentation skills are important.

Qualifications & Experience

• Bachelor's degree or higher in Chemical Engineering, Chemistry, Materials Science, Biochemistry, or related technical discipline.

• Minimum 10 years of experience in Personal Care, Hair Care, Specialty Chemicals or related industries.

• Experience in Technical Sales, Business Development, Application Development, Product Management, Technical Service or Account Management.

• Experience with multinational customers preferred.

Offer

We offer a position with growing opportunities in a unique, dynamic & international environment. You will have the possibility to acquire many skills and competencies, and at the same time, use your own talents in the most creative way possible. You will be part of a qualified team that will support you and will encourage you to show your entrepreneurship and independence. For this position we offer a competitive remuneration package with bonus, company car and other benefits.

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.

To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact TalentAcquisition@milliken.com.