Marketing and Sales Engagement Manager

Michelin Open · verified Oct 22, 2026

Hybrid Dubaï Manager General Marketing

At a glance

Manager-level General Marketing role at Michelin. Dubaï.

Pay not stated General Marketing salary

RoleGeneral Marketing

SeniorityManager

LocationDubaï

WorkplaceHybrid

PostedOct 22, 2026 · today

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Roll out marketing and sales processes, standards and organizational changes across your assigned area, advising business teams as they adopt them
Set local bonus calculation rules and oversee their implementation, while maintaining health and safety standards in customer relationship work
Shape the multi-year CRM roadmap around customer needs, then coordinate module rollouts, tracking measures and dashboards
Assess workforce skills and capability gaps, recommend actions, and evaluate how plans or organizational changes affect results
Set up training to address skill gaps, oversee the local training center where available, and strengthen marketing-sales collaboration

What you bring

You have worked as a key account manager and sold solutions shaped around customer needs
You can manage several accounts while building relationships with people at different organizational levels
You have used Salesforce Engage

Who this fits

This manager role suits someone combining account management and customer-focused sales experience with workforce development, CRM and organizational change work. The position is based in Dubai and is hybrid.

From the employer

Marketing and Sales Engagement Manager

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Standards and Process

Lead the deployment of M&S process/standards/organizational changes in a given perimeter and provide support and counsel to business functions
Define the Bonus calculation rules and ensure implementation locally
Ensure Health and Safety standards in respected

Customer Relationship Management

Identify customers needs and concerns and define the pluri-annual CRM roadmap to support M&S business ambitions
Manage deployment of all CRM modules in line with business priorities
Identify with Stakeholder metrics to be tracked and design dashboard accordingly
Develop the change management plan and supervise the implementation

Building a better M&S Workforce

Detect employee’s relevant skills to help move the company ahead
Analyze local workforce (competency, jobs,training) and identify employee needs/concerns & recommend qualitative/quantitative actions to support the business ambitions
Measure impact of an action plan, and/or organizational changes and provide recommendations to stakeholders
Apply the Marketing & Sales Metier referential an ensure its application
Steer the activity and propose action plan to close any deviation
Animate your M&S network

Learning and people development

Identify and put in place the right training to close competency gap and measure its impact vs business ambitions
Manage the M&S and customers training center when present locally
Put in place the training to develop employees towards reaching the business ambitions.
Favor/ease collaboration between marketing and sales teams

Experience in:

Proven experience as key account manager
Proven experience in sales and providing solutions based on customer needs
Demonstrated strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Proven experience is multi-tasking several accounts
Proven ability to communicate with client leaders of all levels (C-level down to entry-level support roles)
Experienced with Salesforce “Engage”