Key Account Manager
At a glance
Manager-level Account Management role at Metcash. Macquarie Park · no salary stated · we estimate A$127,678–A$206,625 across Australia.
Metcash has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build relationships with IGA retail leaders, boards, state groups and store owners
- Bring more IGA locations into the foodservice network while expanding current accounts
- Create shared business plans and run customer reviews focused on sales, profit and partnership strength
- Apply customer feedback, market signals and financial data to improve range, pricing and category results
- Coordinate with internal teams on supply, service, promotions and the wider foodservice offer
What you bring
- You have substantial experience in FMCG, foodservice, retail, wholesale or a similar commercial setting
- You can point to account growth, new customer wins and durable customer relationships
- You can read financial information, spot commercial openings and turn analysis into action
- You bring negotiation, influence and presentation skills, including confidence with senior stakeholders
Who this fits
This role suits a commercially minded account manager who can develop IGA relationships and grow foodservice business. Sydney is preferred, with Brisbane also under consideration.
From the employer
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
- Grow your career with tailored development programs
- Make your mark in a high-performing, values-led team
- Thrive your way with flexible work options
About the Opportunity
Great relationships. New opportunities. Real business growth.
We’re on an exciting journey to grow our foodservice business across the IGA network, and we’re looking for a commercially savvy relationship builder to make it happen!
As our Key Account Manager – IGA Foodservice, you’ll play a pivotal role in unlocking new opportunities, winning new customers and growing existing accounts across the network. From shaping the foodservice offer to building strong partnerships with IGA leaders and store owners, you'll turn customer insights into meaningful business growth.
Sydney is the preferred location for this role; however, we are open to considering candidates based in Brisbane.
In this Role, You Will:
- Build and strengthen relationships across IGA, engaging retail leaders, boards, state groups and store owners.
- Win new business by bringing more IGA sites into our foodservice network and growing existing accounts.
- Develop joint business plans and lead customer reviews that drive sales, profitability and stronger partnerships.
- Use customer insights, market trends and financial data to optimise product range, pricing and category performance.
- Partner with internal teams to deliver great customer outcomes across supply, service, promotions and the broader foodservice offer.
You’ll bring:
- Strong experience in FMCG, foodservice, retail or wholesale, ideally in National Account Management or a similar commercial role.
- A track record of growing key accounts, winning new business and building lasting customer relationships.
- Commercial acumen, with the ability to interpret financials, identify opportunities and turn data into action.
- Strong negotiation, influencing and presentation skills, with the confidence to engage stakeholders at all levels.
- A proactive, collaborative and adaptable approach, with a genuine passion for customers and business growth.
What’s on Offer
🏖️ Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Metcash is Australia’s leading wholesale distribution company, with $19.6 billion in sales (FY26) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
Join us and be part of something bigger!
#INFLA
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