Technical Account Manager
At a glance
Manager-level Account Management role at Dxctechnology. Macquarie Park · full-time · no salary stated · we estimate A$153,125–A$219,875 across Australia.
Dxctechnology has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Run daily delivery across your assigned client accounts, keeping commitments and service levels on track
- Coordinate with Account Delivery Associates to keep account operations running smoothly
- Build client relationships, learn their needs and address account issues, escalating when needed
- Support account budgets and cost control, while tracking performance measures with senior leaders
- Share regular account performance updates and follow industry developments that may affect account plans
What you bring
- A relevant bachelor's degree, or an equivalent mix of education and experience
- Typically seven or more years of relevant industry experience, including at least three years in a similar role
- A track record in account delivery and leadership, with skills in planning, reporting, client relationships and team leadership
Who this fits
This role suits an experienced account delivery professional who can lead client commitments and work with senior leaders. The position is based in Macquarie Park, Australia. The posting describes an in-person collaboration model with flexibility.
From the employer
Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technologyTechnical Account Manager (TAM)
The TAM is responsible for day-to-day delivery operations for an Account(s). Overall you will lead our client commitments, service levels and incremental growth.
Essential Job Functions:
• Manage the day-to-day delivery of assigned client accounts.
• Collaborate with Account Delivery Associates to ensure smooth account operations.
• Develop and maintain client relationships to understand their needs.
• Assist in budget management and cost control for the accounts.
• Work with senior leadership to define and track key performance metrics.
• Stay informed about industry trends and their impact on account strategies.
• Address and resolve account-related issues and escalate when necessary.
• Provide regular updates on account performance.
Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Proven experience in account delivery and leadership roles
• Proficiencies in strategic planning, reporting, client relationship management, and team leadership
• Continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications such as PMP (Project Management Professional) is a plus
We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
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