Inside Sales Specialist (Taipei, T'ai-pei, TW, 115011)
At a glance
Mid-level Account Executive role at Merck KGaA. Taipei.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Reach current and prospective customers to uncover sales openings and secure orders
- Turn quotes, active opportunities and buying signals into purchases through timely follow-up
- Use sales, customer, product and order patterns to spot growth, risks and gaps against targets
- Track results and recommend focused sales actions, recovery steps and forecasts based on the data
- Work with product teams and field sales on campaigns, launches and customer-specific opportunities
What you bring
- A bachelor's degree or higher in business, chemistry, life sciences or a related discipline
- A record of winning orders, converting sales opportunities and meeting targets
- Background in B2B selling, account management or business development
Who this fits
This role suits someone who combines hands-on selling with comfort analyzing sales and customer data. You’ll work across product management, customer service and field sales to support Taiwan business goals.
From the employer
與我們攜手施展你的超能力！
準備好接受挑戰，探索更多可能性嗎? 我們跟你一樣希望精益求精，持續突破! 我們全球的夥伴熱衷於科技創新，透過我們醫藥保健、生命科學和電子科技業務的解決方案豐富人們的生活。讓我們一起環抱著熱情和夢想關懷我們的員工、客戶、病患和這個世界。這就是我們不斷尋找具備好奇心的新血加入的原因，與我們一起大膽想像各種可能。
Job Purpose
The Inside Sales Specialist is responsible for driving revenue growth through proactive customer engagement, order acquisition, and data-driven sales activities. This role combines hands-on sales experience with strong commercial judgment and analytical capabilities to identify business opportunities, convert customer demand into orders, and uncover market growth potential. Working closely with Product Specialist, Customer Service, and other cross-functional teams, the role will strengthen customer relationships, improve sales effectiveness, and contribute to the achievement of Taiwan’s business objectives.
YOU ROLE
A. Sales Execution & Order Acquisition
- Proactively engage existing and potential customers to identify sales opportunities and generate orders.
- Drive customer conversion by following up on quotations, open opportunities, and customer purchasing intentions.
- Develop and execute account-specific sales actions to increase sales revenue, order frequency, and share of wallet.
B. Sales Data Analysis & Business Insights
- Analyze sales performance, customer purchasing patterns, product trends, and order data to identify growth opportunities and business risks.
- Translate sales data into actionable insights and recommend targeted sales activities to improve business performance.
- Monitor key commercial indicators, including sales growth, order conversion, customer retention, and product mix.
- Identify gaps between sales targets and actual performance, develop recovery actions, and track results.
- Provide data-driven market insights to support sales forecasting, business planning, and commercial decision-making.
C. Market Intelligence & Business Developmen
- Monitor market trends, customer needs, competitive activities, and changes in purchasing behavior.
- Identify emerging applications, cross-selling opportunities, and potential demand for strategic products.
- Collaborate with Product Managers and Field Sales to translate market insights into customer-specific sales opportunities.
- Collect customer feedback and competitive intelligence to support product positioning, pricing strategies, and market development initiatives.
D. Sales Collaboration & Commercial Excellence
- Work closely with Product Management to support product campaigns, new product introductions, and strategic sales initiatives.
- Maintain accurate customer, opportunity, quotation, and sales activity data in CRM and other business systems.
WHO YOU ARE
- Bachelor’s degree or above in Business, Chemistry, Life Sciences, or a related discipline.
- Proven sales experience with a demonstrated ability to acquire orders, convert opportunities, and achieve sales targets.
- Experience in B2B sales, customer account management, or business development; experience in life science, laboratory products, chemicals, or a related industry is preferred
Share sales insights, best practices, and market intelligence to improve team effectiveness and business outcomes.
我們來自不同背景、視角與生活經歷，因對世界的好奇心而聚集在一起。我們深信，多元能夠催生卓越與創新，並持續強化我們在科學與技術領域的領導地位。我們致力於為每一個人創造機會，讓大家能依自己的節奏發展與成長。加入我們，一同打造一個充滿包容與歸屬感的文化，影響數百萬人的生活，攜手推動人類的進步！
立即申請，成為這個致力於激發探索精神、提升人類未來的團隊一員！
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