Sales Operations Specialist
Mdlz Open At a glance
Mid-level Revenue & Sales Operations role at Mdlz. Sofia · full-time.
Pay not stated Revenue & Sales Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Process customer and employee record updates for sales, coordinating the changes with relevant teams
- Help apply organizational changes to sales records and related administrative workflows
- Review and develop sales policies and administrative processes, then make them available in suitable formats
- Test new systems and system updates with sales, internal teams and external providers
- Find ways to simplify sales master data and put those improvements into practice
What you bring
- Experience in customer service, logistics or sales support
- Basic familiarity with sales systems, including SAP and MS Excel
- Strong communication and problem-solving skills, with the ability to resolve several queries calmly and quickly
Who this fits
This mid-level, fixed-term role suits someone with experience supporting sales, logistics or customer service operations. The work is based in Sofia, Bulgaria, and relocation support is unavailable.
From the employer
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.
How you will contribute
You will:
- Coordinate and initiate customer and employee master data changes for sales including processing of data.
- Support the implementation of organizational realignments for master data and administrative processes.
- Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
- Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
- Identify and implement master data simplification opportunities.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Experience in customer service, logistics or sales support
- Basic knowledge of sales systems and tools (including SAP and MS Excel)
- Solid communication and problem solving skills
- Ability to handle and resolve multiple queries, respond quickly and maintain composure
The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .
No Relocation support availableBusiness Unit Summary
At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Temporary (Fixed Term)Sales OperationsSales
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