Member Account Executive (12 month contract)
At a glance
Mid-level Account Executive role at McKesson. Remote, Canada · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build a regular mix of in-person and virtual visits across assigned I.D.A., Guardian, Remedy’sRx, and Enterprise pharmacies
- Guide pharmacy owners on sales, profitability, Own Brand initiatives, purchasing, rebates, and required programs
- Review pharmacy data, prepare business reviews, and use KPIs to shape growth and operational decisions
- Coordinate marketing, operations, distribution, POS, technology, openings, renovations, and relocations with internal teams
- Handle member risks, service problems, renewals, and qualified leads while keeping communication moving across teams
What you bring
- Three to five years of relevant experience in a comparable account or sales role
- A university degree is preferred, with retail pharmacy management experience accepted as an alternative
- A record of building durable relationships, solving customer problems, and communicating clearly in writing and conversation
- Strong organization, detail management, prioritization, and simultaneous project ownership
- Working ability with Excel, Word, and Outlook, plus knowledge of retail pharmacy operations as an asset
Who this fits
You’ll suit a relationship-focused, data-comfortable sales professional who can advise pharmacy owners and manage several workstreams at once. The role is remote but field-based, with travel of up to eighty percent across Windsor, London, Sarnia, and Kitchener/Waterloo, usually four days per week and with limited overnight stays. It is a twelve-month contract.
From the employer
Reporting to the Director of Sales & Member Experience, the Member Account Executive plays a critical, field-based role in driving business growth by serving as a trusted advisor and key account manager to a portfolio of I.D.A., Guardian, Remedy’sRx, and Enterprise Independent Pharmacy Members.
This role is responsible for building and nurturing strong, collaborative relationships with assigned Members to support mutual success. Through a structured call cycle of in-person and virtual interactions, the Member Account Executive delivers operational support, identifies growth opportunities, and provides strategic guidance to enhance pharmacy revenue and profitability. This includes promoting selling strategies, pharmacy programs, and best practices, as well as leveraging data and analytics to deliver actionable insights.
As the primary point of contact, the Member Account Executive ensures a seamless and high-quality customer experience across all touchpoints with McKesson. The role requires close cross-functional collaboration with internal teams including Business Development, Professional Services, Category Management, Marketing, Finance, Pharma Distribution, Customer Service, and Pharmacy Technology Solutions.
This is a high-impact, field-based role ideal for a relationship-driven, data-savvy sales professional who thrives in a dynamic, customer-focused environment.
Section A – Specific Responsibilities
- Develop and execute a structured field call cycle to maintain consistent, high-impact engagement with assigned I.D.A., Guardian, Remedy’sRx, and Enterprise pharmacy locations.
- Act as a strategic business partner to pharmacy owners and operators, driving Member satisfaction, loyalty, and growth through exceptional service and value delivery.
- Proactively identify business risks and service issues, implementing timely and effective mitigation strategies to protect Member relationships and performance.
- Analyze pharmacy performance data, prepare business reviews, and deliver insights that support data-driven decision-making and revenue growth.
- Monitor and influence Key Performance Indicators (KPIs) to ensure operational excellence and alignment with McKesson and Member goals.
- Provide comprehensive operational support across marketing, advertising, pharmacy operations, formulary compliance, product distribution, POS systems, and pharmacy technology adoption.
- Advise Members on strategies to increase sales and profitability, including execution of Own Brand initiatives and adherence to key programs.
- Track and optimize pharmacy purchasing behavior, ensuring alignment with program expectations and maximizing rebate and incentive opportunities.
- Lead Banner Agreement renewal discussions, supporting negotiation and execution to secure long-term partnerships.
- Serve as the primary liaison between Members and internal McKesson teams—including Pharmacy Services, Business Development, Pharmacy Technology Solutions and others—to ensure seamless communication and issue resolution.
- Generate and share qualified leads with internal stakeholders to support business development, technology adoption, and pharmacy expansion.
- Support merchandising plans and store readiness for new pharmacy openings, renovations, and relocations, including coordination of opening orders and promotional execution.
Section B – Key Requirements
- University degree preferred; equivalent experience in retail pharmacy management will be considered
- 3 - 5 years of relevant experience, in a similar role
- Proven ability to build lasting relationships with customers, colleagues, and partners
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Demonstrated problem solving abilities
- Proficiency in MS Office applications (Excel, Word, Outlook)
- Experience working in a fast-paced environment where prioritization skills are essential
- Experience managing multiple projects simultaneously
Knowledge of retail pharmacy operations is an asset
Up to 80% travel needed (4 days per week) locations: Windsor, London, Sarnia, Kitchener / Waterloo. - limited overnight travel
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