Regional Key Account Manager (RKAM)
Maxine Open · verified Sep 23, 2026 At a glance
Mid-level Account Management role at Maxine. Menara Maxis · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Apply headquarters account strategies across regional partner stores to lift prepaid and postpaid sales
- Turn commercial plans into practical in-store actions that create consistent execution and better customer experiences
- Check merchandising, SIM pack availability, and competitor activity across assigned partner outlets
- Support partner crews with Maxis products and systems, helping improve sales readiness and outlet productivity
- Build store-level relationships, track KPIs and standards, and escalate gaps with performance updates
What you bring
- Experience managing regional partner accounts across retail outlets is central to this role
- You can work with prepaid and postpaid products, in-store execution, merchandising, and sales performance
- You are able to support teams on products and systems while coaching partner stakeholders
Who this fits
This role suits a manager who can coordinate regional retail execution, maintain partner relationships, and turn commercial direction into outlet-level action. It is based at Menara Maxis in Malaysia and focuses on assigned partner stores and their crews.
From the employer
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
1. Execute Regional Strategies by implementing HQ Key Account strategies across regional partner retail stores to align with business objectives and drive sales performance for prepaid and postpaid products within assigned accounts.
2. Translate Commercial Plans into clear, actionable in-store initiatives to ensure consistent execution and enhance customer experience across assigned partner outlets.
3. Monitor Modern Trade Operations by monitoring merchandising standards, SIM pack stock availability, and competitor activities within assigned partner outlets to ensure optimal brand presence and competitive advantage. Report findings and escalate issues to management.
4. Support SIS Partner Operations by providing support to SIS Partner crews on Maxis products and systems, assisting with sales enablement and productivity across assigned outlets.
5. Coach and manage Partner Stakeholder performance by building and maintaining strong relationships with store-level partner stakeholders to foster effective collaboration and support regional outcomes.
6. Ensure adherence to processes, standards, and KPIs within assigned accounts, identifying gaps and reporting them to management, and providing performance insights as required.
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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