Account Manager, Senior
At a glance
Senior Account Management role at Master-Works. Riyadh.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow strategic accounts against revenue and margin goals, using account plans to map priorities, decision-makers, renewals and expansion paths
- Find and close additional sales across products, licenses and services, and pursue new customers when assigned
- Run deals from qualification through proposals, negotiation and signed contracts, while managing renewals and license-retention risks
- Screen opportunities for need, budget, authority and timing; coordinate solution checks and customer-specific proof-of-concept plans
- Keep CRM records, next steps and forecasts current, then hand closed deals to delivery and customer success teams
What you bring
- A bachelor's degree in business, information technology, engineering or a related discipline
- Five to eight years in enterprise technology sales or account management, with evidence of meeting targets and expanding strategic accounts
- Experience selling AI, SaaS, cloud or another listed technology, plus handling complex deals, renewals and commercial negotiations
- You can work with executive, business, technical and procurement stakeholders and use CRM systems for planning and forecasting
Who this fits
This senior role suits someone who can own strategic customer relationships and carry sales targets through complex commercial cycles. The role is based on-site in Riyadh, Saudi Arabia.
From the employer
Nabeh, a subsidiary of Master Works, delivers AI-powered solutions that help organizations automate operations, boost efficiency, and drive innovation. Its expertise spans computer vision, LLM applications, speech-to-text, data intelligence, and low-code AI solutions.
Nabeh is looking for an Account Manager, Senior to manage and grow a portfolio of strategic accounts, achieve sales targets, and build long-term customer relationships. Identify opportunities for AI and enterprise technology solutions, lead commercial engagements, and coordinate with internal teams to deliver customer value, retain active licenses, and grow profitable revenue.
Key Responsibilities
Sales and Account Growth
- Achieve assigned revenue and gross margin targets.
- Develop account plans covering customer priorities, stakeholders, renewal dates, and growth opportunities.
- Identify and close upselling and cross-selling opportunities across products, licenses, and services.
- Develop new opportunities within assigned accounts and pursue new customers where allocated.
- Lead the sales cycle from opportunity qualification through proposal, negotiation, and contract closure.
Customer Relationships and Retention
- Build relationships with executive sponsors, business users, IT teams, and procurement stakeholders.
- Conduct regular account reviews to assess customer satisfaction, solution adoption, and upcoming requirements.
- Manage renewals proactively and address risks to active license retention.
- Coordinate with Customer Success, Support, and Delivery to resolve customer concerns.
- Maintain clear communication on commitments, timelines, and outstanding actions.
Opportunity Qualification and POC Management
- Validate customer needs, budget, decision-making authority, and purchasing timelines before committing resources.
- Work with Presales to confirm solution fit, technical requirements, and delivery feasibility.
- Ensure customized proof-of-concept requests include a clear business case, agreed success criteria, customer responsibilities, and a purchasing decision process.
- Obtain required internal approvals before initiating customized POCs.
- Track POC outcomes and review lost opportunities to identify qualification gaps and corrective actions.
Pipeline Management and Internal Coordination
- Maintain accurate account, contact, opportunity, and forecast information in the CRM.
- Keep opportunities updated with clear next steps, expected close dates, and identified risks.
- Provide reliable sales forecasts and timely updates on major opportunities.
- Ensure complete handovers to Delivery and Customer Success after contract closure.
- Share customer feedback and market insights with Product, Presales, and Marketing teams.
Requirements
- Bachelor’s degree in Business, Information Technology, Engineering, or a related field.
- 5–8 years of enterprise technology sales or account management experience.
- Proven track record of achieving sales targets and growing strategic accounts.
- Experience selling AI, SaaS, cloud, data analytics, or enterprise technology solutions.
- Experience managing complex sales cycles, renewals, proposals, and commercial negotiations.
- Ability to engage executive, business, technical, and procurement stakeholders.
- Proficiency in CRM systems, account planning, and sales forecasting.
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