Account Manager
At a glance
Mid-level Account Management role at Master-Works. Riyadh · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build customer relationships and open new opportunities across Saudi government, semi-government, and private-sector accounts
- Run opportunities from prospecting and qualification through proposals, negotiation, closing, and collections
- Translate business and technical needs into suitable Adree solutions, proposals, tenders, presentations, and demonstrations
- Keep pipeline plans, CRM records, account plans, forecasts, and performance reporting accurate and current
- Coordinate with pre-sales, delivery, bidding, partnerships, finance, vendors, and technology partners on each opportunity
What you bring
- A bachelor's degree in business administration, information technology, engineering, or a related discipline
- Four to six years of B2B technology sales or account-management experience in the Saudi market
- A record of meeting targets and closing complex technology deals, including revenue, gross profit, and new-business goals
- Working knowledge of tendering, proposal work, and government purchasing processes
- Professional fluency in Arabic and English, with strong negotiation, presentation, communication, and relationship skills
Who this fits
This role suits a Saudi-market technology seller who can manage consultative deals, commercial targets, and several internal teams through completion. You will work onsite from the head office in Riyadh. The position centers on account ownership rather than people management, and existing relationships with government, semi-government, or large private-sector organizations are preferred.
From the employer
Our subsidiary (Adree) is seeking a results-driven Sales Account Manager to develop strategic customer relationships, generate new business opportunities, and achieve assigned revenue and gross profit targets.
The role requires strong experience in technology sales, account development, and managing complex opportunities across the Saudi market. The successful candidate will work closely with pre-sales, delivery, bidding, partnerships, and finance teams to manage the complete sales cycle from lead generation to closing and collection.
Key Responsibilities:
- Build and manage strong relationships with existing and prospective customers.
- Develop new opportunities across government, semi-government, and private-sector accounts.
- Understand customers’ business and technical requirements and position the most suitable Adree solutions and services.
- Manage the full sales cycle, including prospecting, qualification, proposal development, negotiation, closing, and collection follow-up.
- Achieve assigned revenue, gross profit, and new-business targets.
- Maintain a healthy and well-qualified pipeline with clear closing plans.
- Keep all accounts, opportunities, activities, and forecasts accurately updated in the CRM.
- Coordinate closely with pre-sales teams and provide all required information within agreed timelines.
- Support the preparation of technical and commercial proposals, tenders, presentations, and demonstrations.
- Work with Adree’s technology partners and vendors to develop joint opportunities and competitive offerings.
- Prepare account plans and identify opportunities for cross-selling and upselling.
- Monitor competitors, market developments, and customer priorities.
- Provide accurate weekly and monthly sales forecasts and performance reports.
- Follow up on contracts, purchase orders, invoicing, and collections in coordination with the relevant internal teams.
- Represent Adree professionally in customer meetings, industry events, and business-development activities.
Requirements
Required Qualifications:
- Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.
- At least 4–6 years of experience in B2B technology sales or account management.
- Proven experience in the Saudi market, preferably within digital transformation, software solutions, outsourcing, low-code platforms, quality assurance, or professional services.
- Demonstrated ability to achieve sales targets and close complex technology deals.
- Strong understanding of tendering, proposal management, and government procurement processes.
- Excellent communication, presentation, negotiation, and relationship-management skills.
- Strong commercial awareness with the ability to manage revenue, margin, and forecasting.
- Professional proficiency in both Arabic and English.
- Ability to coordinate effectively across multiple technical and business teams.
- High level of ownership, discipline, responsiveness, and attention to detail.
Preferred Qualifications:
- Existing relationships within Saudi government, semi-government, or large private-sector organizations.
- Experience selling enterprise applications, digital platforms, outsourcing services, or software licenses.
- Familiarity with CRM systems and structured opportunity-management methodologies.
- Relevant sales, cloud, low-code, or technology certifications.
Key Performance Indicators:
- Achievement of revenue and gross profit targets.
- New customers and qualified opportunities generated.
- Pipeline value, quality, and conversion rate.
- Forecast accuracy.
- Account growth and customer retention.
- CRM accuracy and activity completion.
- Proposal and opportunity response time.
- Collection performance and overdue-payment follow-up.
- Customer satisfaction and relationship development.
Competencies:
- Customer-focused mindset.
- Strong ownership and accountability.
- Consultative selling capability.
- Commercial and strategic thinking.
- Effective negotiation and closing.
- Collaboration and teamwork.
- Resilience and result orientation.
- Planning, organization, and consistent follow-up.
Location: Head office - Riyadh
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