Bilingual Business development Center
At a glance
Mid-level Business Development role at Maplecrest Ford Lincoln. Vauxhall · full-time · no salary stated · we estimate $95,000–$155,000 across the United States.
Maplecrest Ford Lincoln has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Respond to sales and service questions through calls, texts, email, and online chat
- Reconnect with internet prospects and earlier customers to move conversations forward
- Arrange sales and service appointments while keeping customer details current in the CRM
- Serve English- and Spanish-speaking customers while pursuing appointment and sales targets
What you bring
- Fluency in spoken and written Spanish and English is required
- Previous BDC experience is required for this position
- Clear communication, confident phone skills, and a professional customer-service approach
- You can juggle tasks, stay organized, and work effectively in a fast-moving setting
Who this fits
This role suits a bilingual BDC professional who enjoys customer conversations, appointment setting, and follow-up. You’ll work in person in Vauxhall and should be comfortable using basic computer tools and CRM systems.
From the employer
Join Team Maplecrest!
We are looking for a motivated, energetic, and customer-focused Spanish-Speaking BDC (Business Development Center) Representative to join our dealership team. If you enjoy helping customers, excel at communication, and thrive in a fast-paced environment, we want to hear from you!
What You'll Do:
- Handle incoming sales and service inquiries by phone, text, email, and online chat.
- Follow up with internet leads and previous customers.
- Schedule appointments for customers with our sales and service departments.
- Build rapport with English- and Spanish-speaking customers.
- Maintain accurate customer records in our CRM system.
- Consistently meet and exceed appointment-setting and sales goals.
- Deliver exceptional customer service and create a positive customer experience.
Qualifications:
- Fluent in both Spanish and English (spoken and written).
- Must have BDC experience in the past
- Excellent communication and customer service skills.
- Strong phone presence and professional demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills and familiarity with CRM systems preferred.
- Previous experience in BDC, call center, customer service, sales, or automotive is a plus but not required.
- Positive attitude, strong work ethic, and a willingness to learn.
Embark on a rewarding journey where your energetic drive meets meaningful growth! We’re committed to empowering our team members with the tools they need to succeed while fostering a vibrant work environment. If you’re passionate about building relationships, closing high-end deals, and making an impact through bilingual communication, this is the perfect opportunity for you!
Pay: $17-$20 an hr Plus weekly and monthly commission
Based on experience,
Work Location: In person
Equal Employment Opportunity
Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.
Job Description
The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
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