Account Manager - Toronto
Manitoulin Group of Companies Open · verified Oct 18, 2026 At a glance
Manager-level Account Management role at Manitoulin Group of Companies. Mississauga · full-time · no salary stated · we estimate CA$45,000–CA$92,000.
Manitoulin Group of Companies has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Visit current and potential customers across your territory, explain services, and pursue new business through consultative selling
- Call prospects and existing accounts by phone to develop business, and respond to rate requests, renewals, service problems, and other concerns
- Keep Sugar records current and log the prior week's activities before each new week begins
- Prepare internal updates on wins, losses, at-risk accounts, questionnaires, and sales leads, then suggest ways to improve service and sales efficiency
- Reach at least eighty percent of the new-business goal set by the regional sales manager
What you bring
- You can use computers, communicate clearly, listen well, solve problems, and sell through consultative conversations
- You bring strong negotiation, practical math for rates and measurements, and confidence working with geography
- You can stay organized and manage time while adapting to shifting customer needs, tight deadlines, and daily pressure
- Sales experience and knowledge of the industry are advantages
Who this fits
This role suits someone comfortable balancing customer visits, phone prospecting, account follow-up, and territory sales targets. You’ll work on-site in Mississauga and need to be present at the terminal to build working relationships with operations staff. Travel across the assigned territory is part of the job, with possible overnight trips for regional sales meetings and industry events.
From the employer
From humble beginnings more than 60 years ago, The Manitoulin Group of Companies was built on the principles of hard work, integrity, and a strong desire to succeed – values that remain with us today.
Manitoulin strives to be an integral part of our customers’ daily operations. Our decisions are centered on building lasting relationships and earning a level of trust that comes from years of industry experience. These are achieved through innovative technologies, consistent training, and improved efficiencies at every stage of our operations.
- Travel throughout assigned territory to call on existing and prospective customers to solicit business, explain the services of the company to the client using consultative selling techniques - 60%
- Telemarket existing and prospective customers to solicit business - 10%
- Follow up with all customers regarding rate requests, rate renewals, service failures, and other concerns - 15%
- Effective use and maintenance of the company CRM (Sugar) to ensure all database records are up to date, complete, and previous weekly activities are documented prior to the start of the new week - 10%.
- Prepare reports of business transactions for corporate internal use ie. new business, lost business,
- accounts at risk, accounts lost, questionnaires, sales leads, etc. - 5%
- Recommend ways to improve service to customers, including the use of the website and related
- efficiency tools, quality of bills of lading, packaging and reducing claims
- Recommend ways to improve efficiency and effectiveness of the sales process
- Other duties may be assigned, such as driver route ride-along, overnight travel for Regional Sales meetings and industry conferences and trade shows.
- Secure a minimum of 80% of the New Business target set by the RSM. This is made up of net new and share of expanded business. This is an essential part of the job in order to keep the territory in good financial shape.
- Your presence in the terminal is essential to building a strong foundation with the operational staff (dispatch, drivers, admin staff and Terminal Managers)
- Must be computer literate
- Good communication skills including proficiency at listening, selling (persuasion), problem solving, consultative selling techniques, etc.
- Strong negotiation skills
- Competent math skills i.e., cubing, calculation of rates, etc.
- Proficient with geography
- Must be flexible as job requires being able to deal effectively with changing circumstances, customer demands, last-minute requests, deadlines, and daily stress
- Organizational and time management skills
- Sales experience is an asset, as is industry knowledge
What do we offer to you?
- Competitive wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Opportunities for growth and advancement
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