Section Manager - Campaign Operation (Chinese speaking)

Makro PRO Open · verified Sep 10, 2026

On-site Bangkok Full-time Manager Campaign Management

Mid-level Campaign Management role at Makro PRO. Bangkok · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Own Chinese campaign operations across Web and App, from setup through accurate, on-time launch
Review translations and artwork for language, layout, typography, tone, overflow, and brand standards before release
Set SOPs, quality controls, glossaries, and performance tracking for the Chinese localization operation
Lead the team’s hiring, onboarding, workload planning, coaching, and development
Coordinate campaign requirements with business, design, regional, and technology stakeholders

What you bring

A bachelor’s degree in Chinese, Chinese Literature, E-commerce, Marketing, Business Administration, or a related field
Native Chinese or HSK 6-level ability to read, write, and approve campaign content professionally
Business English skills for confident communication with technology teams, partners, and senior leaders
At least four to five years in campaign operations, e-commerce, content, or localization, with lead or senior contributor experience
Experience with quality approval, Microsoft Office, and CMS or campaign setup tools for Web and App

Who this fits

You’ll fit this onsite Bangkok role if you can combine Chinese-language quality ownership with hands-on campaign operations and team leadership. It suits a player-coach who can manage stakeholders, solve operational issues, and support hiring and development. You must be able to work late and follow shifts during major campaign periods.

From the employer

Lead the Chinese Locale Campaign Operation function for the Makro PRO platform by owning operational delivery, localization quality, and final approval of all Chinese campaign content and artwork across Web & App. The role serves as the overall owner of Chinese campaign operations, ensuring language accuracy, localization quality, operational readiness, and successful campaign delivery. During the team build-up phase, the Section Manager operates as a player-coach, leading hands-on translation, campaign setup, artwork QA, stakeholder management, and team development while establishing SOPs, quality standards, and scalable operational processes.

1. Operational Leadership & Delivery

Own Chinese Locale for the in-app campaign operations, ensuring accurate, on-time, first-time-right go-live across Web & App.
Set operational priorities, allocate work, and manage the Chinese Locale queue and team capacity during peak campaign periods.
Act as the escalation point for Chinese Locale operational and content issues.
In the initial phase, work hands-on as a player-coach on translation and campaign set-up.

2. Language Quality, Artwork QA & Final Sign-off

Perform final QA sign-off for all Chinese campaign content and artwork (AW) before go-live, ensuring language accuracy, campaign correctness, typography, layout consistency, and brand compliance.
Review translated artwork (AW) for wording, tone of voice, line breaking, character spacing, text overflow, and overall visual presentation.
Define and maintain Chinese content standards, localization glossary, typography guidelines, and tone of voice.
Provide final approval for all Chinese-localized campaign content and artwork prior to release.
Coordinate with the Artwork Localization team member, Graphic Designer team, and related stakeholders to ensure consistent localization quality.

3. Process, Quality & Performance Management

Define, standardize, and continuously improve SOPs and quality-control frameworks for Chinese Locale set-up and content operations.
Track team KPIs - accuracy, on-time delivery, turnaround time, and issue resolution.
Identify operational gaps and localization / platform limitations; drive tool and workflow improvements with cross-functional partners.
Team Leadership & Development
Build, manage, and develop the Chinese Locale set-up team; coach on skills, ownership, and career growth.
Manage capacity, allocation, hiring, and onboarding for the pod.
Foster a culture of ownership, accuracy, and continuous improvement.

5. Stakeholder, Cross-functional & Tech Support

Partner with Commercial, Campaign, 3P, Partnership, Trade Marketing, Content, Design, and Regional teams to align requirements, timelines, and execution plans.
Serve as the Chinese Locale point of contact with Tech / UX on localization support and enhancement requests.
Act as the senior subject-matter authority for CMS and campaign logic within the Chinese Locale scope.

Requirements

Bachelor's degree in Chinese, Chinese Literature, E-commerce, Marketing, Business Administration, or related fields.
Native Chinese or HSK 6 (or equivalent near-native proficiency) able to read, write, and QA Chinese campaign content to a professional and native standard (primary requirement).
Professional or business English (verbal and written) able to communicate confidently with Tech, cross-functional teams, and upper management. Not conversational-only.
Minimum 4-5 years in Campaign Operations, E-commerce, or content / localization, including team-lead or senior individual-contributor experience.
Proven ownership of quality / QA sign-off, with the ability to review others' work.
Strong leadership, stakeholder management, and problem-solving skills.
Proficiency in Microsoft Office (Excel, PowerPoint) and strong command of CMS / campaign set-up tools across Web & App.
Flexibility to work late hours and operate on a shift-based schedule during key campaign periods.