Campaign Operation Support - Chinese Speaking (Contract)

Makro PRO Open · verified Sep 10, 2026

On-site Suanluang Mid-level Campaign Management

Mid-level Campaign Management role at Makro PRO. Suanluang.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll take Chinese-language campaigns from planning through launch across web and app
You'll write and adapt Chinese copy, review artwork, and chase missing SKUs or assets before build
You'll configure banners, landing pages, flexi-pages, product mapping, schedules, promotions, and content under SOPs
You'll run pre- and post-launch QA, correct or escalate issues, and check web and app consistency
You'll update stakeholders, flag blockers early, and suggest process or automation improvements

What you bring

You'll bring Chinese at HSK five or equivalent business proficiency, plus business-level English and flexibility with Thai
You'll have a bachelor's degree in Chinese, Chinese Literature, E-commerce, Marketing, Business Administration, Digital Marketing, or a related field
You'll have one to three years in campaign operations, e-commerce, or a related role
You'll be proficient with Microsoft Office and able to learn CMS and web and app campaign tools quickly
You'll show ownership, follow-through, attention to detail, and willingness to improve processes

Who this fits

You'll suit an independent operator who can maintain pace and accuracy during high-volume campaign periods. This is an onsite contract role in Suanluang, Thailand. You'll need flexibility for late hours and shift work during key campaigns.

From the employer

Execute and own assigned Chinese locale campaigns across Web & App from planning through go-live. The role independently coordinates with business stakeholders, localizes campaign content, manages campaign setup, resolves operational issues, and ensures first-time-right execution. In addition to daily campaign operations, the Officer supports localization improvements, QA testing and provides operational guidance to Campaign Operation Support during peak campaign periods.

Key Responsibilities:

Pre-Campaign Preparation

• Read and comprehend campaign briefs, grasping requirements without rework.

• Write, localize, and refine campaign copy in Chinese, and in Thai or English as needed.

• Spot-check artwork (AW) for correctness before build; structure clear flexi-page wireframes / layouts.

• Follow up on missing inputs; confirm SKUs and assets are complete and aligned.

Campaign Execution & Set-Up

• Localize and set up campaigns across Web & App using all platform tools, with fluency in every module and its correct set-up method (banners, landing pages, flexi-pages, product mapping, scheduling).

• Configure content, promotion rules and SKU set-up correctly the first time, following SOPs.

• Hold pace and quality during peak campaign volume.

Post-QC Check

• Catch mistakes before and after go-live with rigorous quality control.

• Verify parity and correctness across both Web & App.

• Tackle issues and fix or escalate quickly; spot ways to improve the customer journey.

Cross-functional Collaboration & Communication

• Align early with Commercial, Campaign, 3P, Partnership, OI, Trade Marketing, Communication and Tech teams; give clear, timely updates and flag blockers early.

Project Management & Initiative

• Own assigned work end-to-end and follow through without reminders.

• Propose process or automation improvements.

Requirements

Chinese proficiency equivalent to HSK 5 or above (or equivalent business proficiency) and intermediate English able to write and refine campaign copy in Chinese and English, and flex to Thai. Chinese-EN / Chinese-TH capable so as not to be limited to Chinese-only work. English at business conversational level.
Bachelor's degree in Chinese, Chinese Literature, E-commerce, Marketing, Business Administration, Digital Marketing, or related fields.
1-3 years of experience in Campaign Operations, E-commerce, or related roles (strong interest in fast-paced digital platform environments for New Gen).
Computer literacy with proficiency in Microsoft Office (Excel, PowerPoint, etc.); quick to learn CMS and campaign set-up tools across Web & App.
Strong ownership, follow-through, attention to detail, and a willingness to propose improvements.
Flexibility to work late hours and operate on a shift-based schedule during key campaign periods.