Inside Sales Digital Account Manager-2
Lyreco Group Open · verified Oct 19, 2026 At a glance
Manager-level Account Management role at Lyreco Group. Telford · full-time · no salary stated · we estimate £42,500–£79,000 across the United Kingdom.
Lyreco Group has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build customer relationships, review accounts regularly and spot ways to grow revenue
- Keep your assigned customer list in regular contact so accounts continue buying
- Update CRM account records accurately and resolve customer queries within agreed timeframes
- Encourage customers to spend more by finding relevant products to add to their purchases
What you bring
- You have worked in a role where customer contact happened by phone
- You are motivated by targets and commission, with strong listening and objection-handling skills
- You communicate well with customers and colleagues, and can contribute both independently and as part of a team
Who this fits
This is a full-time, permanent inside-sales role based in Telford, with two home-working days available after probation. It suits someone early in a sales career who is comfortable handling customer conversations and working toward targets.
From the employer
Inside Sales Digital Account Manager
Location: Donnington – Telford -TF2 7NB
Salary: £26,227.50k per annum
Hours: Mon-Fri- 9am-5.30pm
Contract: Full time – Permanent
Package: Monthly Commission
Ready to create something great?
At Lyreco, we're about empowering people to create great – and we're looking for an Inside Sales Digital Account Manager to join our Inside Sales team here at Head Office in Telford.
As an integral part of our team, you'll be working in a dynamic office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction. An exciting opportunity to kickstart your career in sales.
What you'll be doing
You'll have the opportunity to drive revenue by building customer relationships and identifying opportunities.
- Effectively manage and develop a customer base to exceed set targets.
- Ensuring all customers within your section of the client database receive regular contact in line with business expectation and that the customer continue to spend with us.
- To be responsible for the accurate maintenance of the account record in CRM at all times.
- To take and resolve any queries arising within agreed timescales.
- Accelerating account spend and looking for opportunities to add products to customers purchasing behaviour.
What we're looking for
You don't need to tick every box, but we'd love to hear from you if you have:
- Essential experience in a telephone-based environment.
- Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.
- Strong active listening skills with a strong ability to overcome objections and remain positive throughout customer interactions.
- Excellent communicator who builds successful business relationships with customers and colleagues.
- Ability to work well with others as part of a team as well as independently.
What you'll get
Alongside a salary of £26,227.50k per annum you'll receive:
- Monthly commission.
- 31 days holiday, inclusive of bank holidays.
- Ability to work from home, 2 days from home after probation period.
- Pension & Life Assurance Scheme.
- Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
- 2 fully paid community volunteering days each year.
- Grow Our Own Talent Programme – promoting internal career development.
- Referral Scheme.
- Long Service Awards – to celebrate your career milestones.
- Opportunity for career break – after 3 yrs of service
- Sports & Social Club – access to discounted trips and excursions.
- All Work to Company Values: Passion, Respect, Agility, Excellence.
Create great with us
At Lyreco, Empowering people to create great is more than our EVP. We want our people to have the opportunity to contribute, develop, share ideas and make an impact.
Ready to create something great? Apply today.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.
No agencies please.
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