Account Manager

How You’ll Make an Impact

As Key Account Manager for Beauty and Home Care, you'll be at the forefront of our innovation, expanding our market presence in global strategic accounts and achieving our strategic growth targets. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing, and enhance modern life. In this role, you will:

• Manage and work well to achieve strategic growth targets. Business goal is to double the LLS APAC GSA business by 2031. Achieve this through close collaboration between the global and regional GSA teams, with clear accountabilities and a focus on GSAs with R&D capabilities in APAC.
• Strong business development execution. Try best to initiate as many local/regional initiated (joint development) projects as possible, guarantee high commercialization of pipelines and deliver business objectives.
• Record generated opportunities in CRM, ensuring pipeline is consistently updated and accurate.
• Own and support strategic accounts while being accountable for driving sustainable top-line revenue and profitable growth.
• Develop and execute account plans for global strategic and key regional customers. Enhance relationship intimacy with customers, set up multi-level customer contact and wider contact window include but not limited to purchasing team, R&D team, RM management team, product team.
• Coordinate resources across marketing, product, technical, and operational organizations to ensure best-in-class solution and service to fulfill customers’ needs include but not limited to pipeline commercialization and daily operation.
• Oversee order processes and manage demand forecasts, ensuring accuracy and timely execution. Manage customer complaints and supply chain related issues effectively to ensure satisfaction and operational efficiency.
• Promote actively the Lubrizol Beauty and Home care portfolio via face-to-face meetings, virtual calls, seminars, and tradeshows. Stay informed about industry trends, competitor activities, and regulatory changes to anticipate customer and market needs while providing strategic insights to the management team.
• High frequently communicate with global GSAs team members, understanding and execute top to down strategy, timely sharing of local /regional demand, marketing intelligence and projects, to ensure AP as a strong contribution part of global networking and synergy platform.

Required Qualifications that Enables Your Success

• Bachelor’s Degree and above in Biology, Chemistry or related discipline.
• Minimum 10 years of sales experience.
• Proven track record of successfully strategic account management and achieving sales targets, preferably in personal care industry.
• Excellent communication skills to work in multi-culture and cross-functional team
• Strong problem-solving, analytical, and negotiating abilities.
• Ability to analyze market trends & dynamic and develop effective account plan.
• Strong business development ability and result-driven mindset.
• Possess a passion for sales profession with a ‘can-do’ attitude, goal orientated mindset.
• Self-motivated, proactive, positive, mature team player, able to work independently.
• Customer focused with strong willingness to go the extra mile.
• Fluent in English
• Solid experience with CRM software and MS Office.
• Travel frequency over 50%.