Account Manager Performance Coatings Europe
At a glance
Manager-level Account Management role at Lubrizol Corporation. Milano · no salary stated · we estimate €32,223–€59,844.
Lubrizol Corporation has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Grow European customer accounts by finding cross-sell, upsell and new-application opportunities, while meeting sales goals
- Build account plans around key customers’ priorities and match them with the specialty chemicals portfolio
- Work with technical and research teams to shape solutions for customer problems and application needs
- Negotiate pricing and agreements, then track forecasts, account results and commercial metrics for senior leaders
- Use customer feedback, market shifts and competitor moves to guide commercial priorities and coordinate reliable delivery
What you bring
- A bachelor’s degree in business, chemistry, chemical engineering or a related area
- At least five years in B2B account management or sales, ideally in specialty chemicals or a related field
- Knowledge of inks and dispersions, including how they are used in printing, packaging or related markets
- Fluent English, with the ability to explain technical products and work effectively with technical teams
Who this fits
This role suits an experienced B2B account manager who can combine commercial judgment with technical customer conversations. It is a full-time hybrid role based in Milan, with travel across Europe taking about sixty percent of the time, depending on business needs.
From the employer
Location: Europe
Travel: Approximately 60% across Europe, depending on business needs
Job Type: Full-time, Hybrid
How You’ll Make an Impact
As Account Manager, you will manage and expand relationships with customers across Europe and multiple end-use markets. You will represent a portfolio of specialty chemicals, including hyper-dispersants, resins, polymers, and waxes, with a focus on construction, ceramics, labels, paper, and packaging. Combining strategic account management with technical and commercial expertise, you will drive sustainable sales growth, strengthen customer satisfaction, and serve as the primary point of contact for customers across the region.
- Build and maintain strong, long-term relationships with European customers by understanding their needs and delivering an excellent customer experience.
- Identify and convert opportunities to grow existing accounts through cross-selling, upselling, and new applications, while achieving agreed sales targets and key performance indicators.
- Develop and execute strategic account plans for key customers, aligning their business priorities with Lubrizol’s product portfolio and capabilities.
- Partner with technical and research and development teams to develop tailored solutions that address customer challenges and application requirements.
- Monitor market trends, competitor activity, and customer feedback to inform commercial priorities, product development, and go-to-market strategies.
- Lead pricing, contract, and service agreement negotiations to create sustainable value for customers and Lubrizol.
- Provide accurate sales forecasts, track account performance, and report key commercial metrics to senior management.
- Collaborate with marketing, product development, supply chain, and other internal teams to ensure reliable and seamless delivery of products and services.
- Conduct all activities in accordance with applicable industry regulations, regional requirements, and Lubrizol policies.
Required Qualifications that Enable Your Success
- Bachelor’s degree in business, chemistry, chemical engineering, or a related field.
- Minimum of 5 years of B2B account management or sales experience, preferably in inks, dispersions, printing, performance coatings, or a related specialty chemicals industry.
- Strong knowledge of inks, dispersions, and their applications in printing, packaging, textiles, or related markets.
- Fluency in English, with the ability to communicate effectively with customers and colleagues across Europe.
- Excellent interpersonal, presentation, and communication skills, with the ability to build trust and influence decision-makers.
- Ability to understand and communicate technical product information and work effectively with technical and research and development teams.
- Demonstrated commercial acumen, including sales growth, contract negotiation, forecasting, and management of complex accounts.
- Willingness and ability to travel approximately 60% of the time across Europe, depending on business needs.
- Proficiency with customer relationship management software, Microsoft Office, and data analysis tools.
Preferred Qualifications that Drive you Forward
- Advanced degree or relevant professional certification.
- Proficiency in an additional European language, such as German, French, Spanish, or Italian.
- Experience using Salesforce or a comparable customer relationship management platform.
- Commercial experience in construction, ceramics, labels, paper, or packaging markets.
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