Marketing Operations Executive

Lighting Open · verified Sep 9, 2026

Shah Alam Full-time Mid-level Marketing Operations

Mid-level Marketing Operations role at Lighting. Shah Alam · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Check SKU submissions for complete, accurate data before activation and keep product records current across markets
Handle new 12NC requests, from submission and approval tracking through activation with sales and operations teams
Process ETO requests, monitor factory approvals, and flag overdue work to relevant stakeholders
Run QxP uploads and update pricing in Vistex and SAP, correcting promotional values when needed
Coordinate product samples and demo boxes for launches while maintaining lifecycle documentation

What you bring

Bring a bachelor's degree in business administration, marketing, or a related discipline
Have two to three years in product administration, commercial operations, or pricing operations, ideally with product master data exposure
Have hands-on ERP, PRM, or pricing-tool experience such as SAP, Vistex, or CPQ
Hold certification in SAC, C4C, or an equivalent sales analytics platform, plus strong Excel skills
Show careful communication, stakeholder management, and process discipline in a fast-moving setting

Who this fits

This suits a detail-focused, process-minded operator who is comfortable with transactional data, pricing workflows, and cross-functional coordination. The full-time role is based in Shah Alam, Malaysia, and supports the SEA Marketing & Commercial Excellence team.

From the employer

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

Job Summary

A detail-oriented Product Marketing Operations professional to join the Marketing & Commercial Excellence team for SEA. This hands-on role sits within the Product Marketing Data Operations and focuses on five core domains: product administration (I2NC), ETO processing, forecast management (QxP), and product samples/demo box logistics, pricing management. The ideal candidate is process-driven, organized, and comfortable managing transactional tasks across product setup, pricing systems, and operational workflows.

Key Areas of Responsibility

Validate data integrity and completeness of SKU setup prior to activation submission and maintain accurate product master data in SAP across all trade channels and markets.
Submit and track PRT requests for new 12NC activations through to completion, ensuring synchronized product setup with country sales and operations teams.
Manage the full PIPO process - maintain, prune, and audit SKU records and commercial databases to ensure ongoing product master data accuracy.
Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and escalate overdue items to relevant stakeholders.
Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalate discrepancies to commercial teams.
Configure and maintain pricing tiers in Vistex and SAP — covering List Price, SRP, Customer Net Price, and Promotional Price — based on instructions from Pricing and Commercial teams, and support CPQ quotation standardization tasks.
Support NPI ramp-up by coordinating commercial sample activation and managing demo box requests, including raising sample forms, tracking fulfilment, and liaising with supply chain for timely delivery.
Maintain CLP (product lifecycle positioning) setup and related documentation to ensure accurate lifecycle tracking across the portfolio.
Follow established SOPs across all operational tasks and proactively identify process improvements to increase accuracy, reduce turnaround time, and strengthen cross-functional coordination

Critical Experiences

Bachelor’s degree in business administration, Marketing, or a related field, providing foundational knowledge in commercial operations and data analysis.
2-3 years’ experience in product administration, commercial operations, or pricing operations (company/product master data exposure preferred).
Hands-on experience with ERP/PRM/ pricing tools (SAP, Vistex, CPQ or equivalent).
Proficiency certification in sales analytics tools or platforms such as SAP Analytics Cloud (SAC), C4C, or equivalent is essential to effectively manage reporting and data-driven decision-making processes.
Strong Excel skills and attention to detail.
Good communication and stakeholder management skills.
Process-oriented mindset and ability to work in a fast-paced environment.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.