Manager, Account Management
At a glance
Manager-level Account Management role at LG Ad Solutions. Los Angeles · full-time · $146,000–$190,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Coach Account Directors and account managers, set expectations, and support their professional growth
- Guide campaign work across the team, keeping clients informed from launch through campaign completion
- Align with Sales on client needs and campaign promises, raising timing, scope, or workload concerns early
- Coordinate responses to difficult client, campaign, and operational problems by bringing in the right partners
- Review delivery, pacing, client concerns, workload, and revenue exposure to spot risks and adjust team priorities
What you bring
- At least seven years working in digital media, advertising, or campaign management
- You have coached or mentored teams responsible for client accounts or campaign delivery
- You have managed complex client relationships alongside a portfolio of campaigns
- You can assess campaign results, flag delivery risks, and communicate a clear plan of action
Who this fits
This manager role suits someone experienced in developing client-facing account teams and balancing campaign commitments with available capacity. The position is hybrid in Los Angeles.
From the employer
LG Ad Solutions
LG Ad Solutions is a global leader in connected TV (CTV) and cross-screen advertising. We pride ourselves on delivering state-of-the-art advertising solutions that integrate seamlessly with today's ever-evolving digital media landscape.
The Opportunity:
The Manager, Account Management will lead a team supporting media and entertainment advertisers and agency partners, including studios, streaming services, and networks. This role is accountable for strong client service, reliable campaign delivery, team development, and healthy account growth.
The manager will coach Account Directors, Senior Account Managers, and Account Managers while partnering closely with Sales and cross-functional teams. They will help balance client and revenue needs with campaign requirements and team capacity, resolve escalations, and ensure the team can deliver against its commitments.
Responsibilities:
Lead, coach, and develop a team of Account Directors, Senior Account Managers, and Account Managers, setting clear expectations and supporting their growth.
Oversee account management and campaign execution across the team, ensuring clients receive proactive communication and campaigns are managed effectively from launch through completion.
Partner with Sales on account strategy, client needs, and campaign commitments; address scope, timing, or capacity concerns early and align on workable solutions.
Serve as an escalation point for complex client, campaign, and operational issues, coordinating with the right partners to resolve them.
Monitor team and campaign health, including delivery, pacing, client concerns, workload, and revenue risks; use reporting and account context to identify issues and opportunities.
Manage team capacity and priorities, helping ensure urgent requests are handled without compromising existing client commitments.
Collaborate with Sales, Ad Operations, Product, Feasibility, and other partners to support campaign delivery and improve the client experience.
Reinforce consistent processes, service expectations, and operational best practices across the team.
Identify process or tooling gaps and work with relevant partners to improve how the team operates.
Foster a collaborative, accountable team culture focused on client outcomes, professional development, and continuous improvement.
Requirements:
7+ years of experience in digital media, advertising, or campaign management; experience in connected TV, streaming, or media and entertainment is preferred.
Experience leading, coaching, or mentoring client-facing account management or campaign teams.
Demonstrated success managing complex client relationships and campaign portfolios.
Strong judgment and communication skills, including the ability to navigate competing priorities and resolve challenges across teams.
Ability to work constructively with Sales while advocating for clear client expectations, sound campaign execution, and realistic team capacity.
Experience monitoring campaign performance, identifying delivery risks, and communicating clear action plans.
Strong organizational skills and the ability to manage multiple time-sensitive priorities.
Familiarity with CRM, campaign management, and reporting tools.
Compensation & Benefits
Tier 1* (San Francisco Bay Area, New York City Tri-State Area, Los Angeles Metro Area, and Seattle Metro Area)$146,000 - $190,000/year
Offers Bonus
Benefits & Perks: 100% employer-paid medical, dental, and vision coverage for employees and eligible dependents. Company-paid life and AD&D, STD and LTD insurance, plus optional supplemental coverage. 401(k) with company match. Flexible Time Off (FTO). Paid parental leave.
LG Ad Solutions provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@lgads.tv to let us know the nature of your request.
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