Account Manager - Los Angeles & Southern California Region
Botrista Open At a glance
Manager-level Account Management role at Botrista. Remote, United States · full-time · $70,000–$80,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build relationships with restaurant and non-commercial foodservice customers, supporting them through installation and launch
- Create plans to lift drink sales at current accounts, using menu guidance and regular customer check-ins
- Work with sales colleagues to spot expansion opportunities and take steps to keep customers from leaving
- Coordinate with marketing and operations on account growth, while ensuring solutions arrive on schedule
- Track machine uptime and drink sales, the measures used to assess your performance
What you bring
- At least three years in account management, marketing, business development or another relevant sales role
- You live in Los Angeles, Southern California or the surrounding listed region
- You can manage several account projects at once while staying detail-focused and use data to find sales opportunities
Who this fits
This role suits a customer-focused account manager who can grow drink sales, retain accounts and support launches. You’ll manage a mix of foodservice accounts across Los Angeles and Southern California. The role is remote, with a stated annual salary of $70,000 to $80,000, plus commission and stock options.
From the employer
About Us:
At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.
Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.
We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation. Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of it.
We are currently seeking an enthusiastic and customer-centric Account Manager to join our team in Los Angeles & Southern California Region. This blended role will allow you to pursue quality customer relationships in tandem with installation and launch of the program. You will be responsible for managing a combination of accounts spread across food service, enterprise, quick service, and small business accounts, ensuring customer satisfaction, preventing churn and driving drink sales/revenue. Your performance will be primarily measured by machine uptime and the volume of drink sales.
Requirements
Key Responsibilities:
- Manage and nurture relationships with existing restaurant and non-commercial foodservice accounts.
- Develop and execute strategies to increase the drink sales for existing accounts.
- Conduct regular check-ins and provide ongoing support to ensure customer satisfaction.
- Collaborate with the sales team to identify upselling and cross-selling opportunities within existing accounts.
- Implement measures to reduce churn rate and retain existing accounts.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Collaborate with internal teams, such as marketing and operations, to support account growth initiatives.
- Regularly update clients on the latest products and services or advice on menu to increase drink sales.
Qualifications:
- Must reside in Los Angeles & Southern California Region Area.
- At least 3 years of account management, marketing, business development or other relevant experience in sales.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Proven ability to manage multiple account management projects at a time while maintaining sharp attention to detail.
- Proven experience in sales or account management, preferably in the restaurant or hospitality industry.
- Analytical mindset with the ability to identify trends and opportunities from data.
- Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets.
- Knowledge of the restaurant industry, including trends, challenges, and best practices.
- Ability to work independently and as part of a team.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Benefits
$70,000 - $80,000 per year - Plus commission and stock options
Benefits
- Fully company-paid Medical and 99% company-paid Dental and Vision Insurance
- Flex PTO, 7 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K
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