Vertical Account Manager, Commercial Claims
At a glance
Mid-level Account Management role at LexisNexis® Risk Solutions. Remote, United States of America · full-time.
In listing
growthroles summary, based on the employer's posting.
What you'll do
- Hit monthly and annual revenue goals through account planning, opportunity control, and disciplined sales execution
- Create account plans that defend current revenue while opening paths to broader solution use
- Build relationships with claims executives, operations leaders, SIU teams, technology leaders, and innovation stakeholders
- Use discovery to uncover customer priorities, operational problems, and strategic initiatives, then close new opportunities
- Track retention, adoption, forecasting, pipeline activity, and account plans in Salesforce and other sales systems
What you bring
- Commercial Property & Casualty insurance experience, including a firm grasp of claims workflows and operating challenges
- A record of success in consultative selling, account management, or business development
- A bachelor's degree in business or equivalent professional experience
- Strong stakeholder management across complex sales involving several decision-makers
- Ability to travel as much as thirty percent when the role requires it
Who this fits
You’ll suit this role if you can sell credibly to commercial claims leaders and connect their operational needs to account growth. Direct claims work is valued but not mandatory. The position is remote within the United States and includes travel of up to thirty percent.
From the employer
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance
About our team:
Are you looking to join an industry-leading sales organization? Our Commercial Claims team partners with Property & Casualty insurance carriers to help claims organizations improve operational efficiency, reduce claim costs, combat fraud, streamline workflows, and improve claim outcomes through industry-leading data, analytics, and technology solutions.
About the Job:
The Vertical Account Manager, Commercial Claims, is responsible for acquiring, growing, and retaining revenue within an assigned portfolio of Commercial Property & Casualty insurance carrier accounts. This strategic sales role focuses on developing strong customer relationships, identifying new business opportunities, expanding solution adoption, and delivering measurable value to claims organizations.
The ideal candidate is an experienced sales professional with Commercial Property & Casualty insurance experience and a strong understanding of claims operations and workflows. Direct claims experience is highly desirable but not required. Candidates must be able to engage credibly with claims leaders and understand the challenges, priorities, and operational processes that drive claims organizations..
You'll Be Responsible For:
- Meeting or exceeding monthly and annual revenue objectives through effective account planning, opportunity management, and execution of sales strategies.
- Developing and executing strategic account plans designed to protect existing revenue while identifying opportunities for growth and expansion.
- Building and maintaining relationships with key decision-makers and influencers, including claims executives, claims operations leaders, SIU teams, technology leaders, and innovation stakeholders.
- Conducting discovery conversations to understand customer business objectives, operational challenges, and strategic initiatives.
- Identifying, developing, and closing new business opportunities within existing and prospective customer accounts.
- Managing customer retention plans and ensuring continued customer satisfaction and solution adoption.
- Developing gap analyses and account growth strategies to uncover incremental revenue opportunities.
- Collaborating with Product Solution Specialists, Implementation Managers, Sales Support, and other internal partners to deliver exceptional customer outcomes.
- Maintaining a strong understanding of industry trends, competitive offerings, and emerging challenges impacting commercial claims organizations.
- Effectively managing sales pipeline, forecasting, customer activity, and account planning within Salesforce and other sales tools.
Qualifications:
- Bachelor's degree in Business or equivalent work experience.
- Proven success in a consultative sales, account management, or business development role.
- Commercial Property & Casualty insurance experience required.
- Strong understanding of commercial insurance claims processes, workflows, and operational challenges required.
- Direct claims experience is a strong plus.
- Demonstrated ability to build and maintain relationships with key customer stakeholders.
- Strong communication, presentation, negotiation, and relationship management skills.
- Excellent project management and analytical skills.
- Ability to manage complex sales cycles involving multiple stakeholders and decision-makers.
- Ability to travel up to 30% as required.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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