Commercial Lines Account Manager
At a glance
Mid-level Account Management role at Leavitt Group. Remote, United States · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage a middle-market commercial insurance book, handling client needs accurately and efficiently
- Work with producers and account executives on new business, renewals, and retaining clients
- Answer coverage questions, explain policy choices, and help clients evaluate insurance solutions
- Process endorsements, policy updates, renewals, certificates, audits, and other service requests
- Review renewal pricing and terms, flag concerns, and pursue broader coverage when appropriate
What you bring
- At least five years in a commercial insurance agency Account Manager or Account Executive position
- An active Property & Casualty license is required for the role
- Strong command of commercial coverage and policy servicing work
- Excellent communication, relationship-building, organization, and problem-solving skills
Who this fits
You’ll fit this role if you can manage competing service needs while building trusted relationships with clients, carriers, producers, and colleagues. The job can be remote from anywhere in Louisiana or Texas, or performed in a hybrid or onsite arrangement at an RSL office. You’ll also contribute through mentoring, knowledge sharing, and collaboration.
From the employer
Risk Services of Louisiana, a Leavitt Group affiliate, is looking for a Commercial Insurance Account Manager who is passionate about delivering exceptional client service and building lasting relationships. In this role, you'll work closely with clients, producers, carriers, and internal team members to ensure businesses have the coverage and support they need to protect what matters most.
This position may be performed remotely from anywhere within Louisiana or Texas. Candidates also have the option to work in a hybrid or onsite capacity from one of RSL's office locations.
Key Responsibilities
Manage and service a book of middle-market commercial insurance clients, ensuring their needs are handled accurately and efficiently.
Partner with producers and account executives to support new business, renewals, and client retention efforts.
Respond to coverage questions and provide guidance on policy options and insurance solutions.
Process policy changes, endorsements, renewals, certificates of insurance, audits, and other service requests.
Review renewal terms and pricing, identify potential concerns, and help explore alternative coverage options when needed.
Build strong relationships with clients, carriers, and colleagues to deliver a seamless customer experience.
Identify opportunities to expand client coverage and support account rounding initiatives.
Maintain accurate client records and documentation within agency management system-AMS360.
Participate in renewal strategy discussions and collaborate with internal teams to develop the best solutions for clients.
Support team development through knowledge sharing, mentoring, and collaboration.
Skills & Experience
5+ years of commercial insurance agency experience in an Account Manager or Account Executive role
Active Property & Casualty license.
Strong knowledge of commercial insurance coverages and policy servicing.
Excellent communication and relationship-building skills.
Highly organized with the ability to manage multiple priorities in a fast-paced environment.
Problem-solving mindset and commitment to delivering outstanding client service.
Experience with AMS360 or similar agency management systems is a plus.
Industry designations such as CIC, CRM, or CPCU are valued but not required.
Benefits
Competitive compensation
Paid License renewal and continuing education
Comprehensive benefits package including:
Medical, Dental, Vision
FSA/HSA & Life Insurance
401(k) with company benefits
Competitive PTO including vacation and sick time, and company holidays
Wellness program and employee support resources
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