Senior Account Manager - Commercial Lines
At a glance
Senior Account Management role at Hubinternational. Wilmington · full-time · $80,000–$131,300 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Review commercial accounts, coverage limits, and markets, then recommend appropriate options to clients
- Keep client relationships active by addressing service needs and preparing proposals for requested coverage
- Grow assigned accounts through additional business and follow up on leads toward production goals
- Assemble applications, certificates, invoices, forms, and renewal materials for marketing submissions
- Keep account records accurate in the agency system and potentially collect outstanding premiums
What you bring
- Commercial insurance experience, including strong knowledge of commercial lines coverage and markets
- A producer’s license is required for this position
- Five to seven years of relevant experience and Microsoft Office experience
- Strong organization, communication, interpersonal skills, and comfort working with a team
Who this fits
This role suits an experienced commercial insurance account manager who can advise clients, support producers, and develop existing accounts. It is a hybrid position based in the Wilmington, Massachusetts office, with negligible travel. A high school education or equivalent is required.
From the employer
Discover a Career That Empowers You — Join HUB International!
At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.
Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.
As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.
Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you.
We currently have an opportunity for a Senior Account Manager to join our Commercial Lines team in our Wilmington, MA office on a hybrid schedule.
Overview:
Responsible for servicing assigned commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies and procedures of the Company.
Responsibilities:
- Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
- Develop and maintain relationships with clients to ensure that all service needs are met.
- Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
- Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
- Prepare client proposals based on client’s needs, rates and coverages.
- Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
- Maintain the accuracy of data in the agency management system.
- May handle collections of premiums due.
- Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
- Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
- Other responsibilities as assigned by Manager.
Qualifications:
- Experience in commercial insurance.
- Thorough knowledge of commercial lines coverages and markets.
- Producer’s license.
- Experience with Microsoft Office products.
- Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
What We Offer You
At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.
We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.
Benefits you may enjoy as part of the HUB International team:
· Medical, Dental, Vision, and Prescription Drug Coverage
· Health Plan Reimbursement Program
· Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
· 401(k) Savings Plan
· Life and Disability Plans
· Long-Term Care
· Employee Assistance Program (EAP)
· Comprehensive Wellness Program
· Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
· Low-Cost Loan Program and Student Loan Resources
· Vacation, Holiday, Sick, and Personal Time Off
· Flexible Work Arrangements
· Dress for Your Day Policy
· Comprehensive Onboarding and Continuing Education
Ready to take the next step? Apply today.
The expected salary range for this position is $80,000 annually - $131,300 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, equity and commissions for some positions.
Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalent
Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.
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