Enterprise Account Coordinator
At a glance
Mid-level Account Management role at Landing. Mexico City · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Drive each property from signed agreement through its first resident’s arrival, tracking tasks, dates and owners
- Guide property owners and managers through Autopilot and gather details needed to create each unit listing
- Collect documents for Legal’s short-term rental permit applications and chase outstanding items
- Arrange key collection, installations, cleaning and photography with field leads and vendors
- Keep property records accurate, then transfer each launched property to its field lead
What you bring
- Fluent written and spoken English at B2 to C1 level for daily work with U.S. partners
- Experience coordinating projects, launches, onboarding or operations
- Strong organization across vendors and deadlines, with careful attention to dates and documents
Who this fits
This suits someone who enjoys coordinating partner-facing launches and following through on operational details. You’ll work full time from the Polanco office in Mexico City, on a Monday-to-Friday schedule with either of the stated shifts. Applications and resumes must be in English.
From the employer
⚠ Submitted resumes must be in English to be considered.
About Landing:
Since 2019, Landing has redefined apartment renting with the industry’s first flexible living model. Members get fully furnished apartments in 60+ U.S. markets with no deposits or long-term leases. Through Autopilot, our program for apartment owners and property managers, we furnish, list, and manage units on their behalf, so they fill vacancies without the extra work.
About the Role:
As our Enterprise Account Coordinator on the Autopilot team, you’ll own the launch of every new property, from the day the contract is signed until the first member moves in. You’ll be the main contact for property owners and managers, collect everything we need to list their units, and line up the Legal, field, and vendor work that gets each home ready. This is an English-first, partner-facing role where you’ll learn how a U.S. proptech company runs operations end to end.
What You’ll Do:
- Run each new property launch from contract signature to first move-in, keeping every task, date, and owner on track
- Be the go-to contact for property owners and managers: explain how Autopilot works and collect the information we need to build their listing on Landing
- Gather what Legal needs to apply for Short-Term Rental (STR) permits, and follow up until it’s done
- Coordinate key pickup and unit installations with our Area General Managers (AGMs), the field leaders who run our homes in each U.S. market
- Create and close the jobs each unit needs to be move-in ready (installation, cleaning, photos), and follow up with vendors when timelines slip
- Keep property and unit data accurate in our systems so every launch is audit-ready
- Hand each property off to its AGM after launch with a strong relationship already in place
What You Bring:
- Fluent English (B2 to C1), written and spoken, since you’ll work with U.S. partners every day
- Experience coordinating projects, launches, onboardings, or operations; property management, hospitality, real estate, implementation, or logistics backgrounds all count
- Comfort juggling vendors, deadlines, and many moving parts at once
- Sharp attention to detail: you catch the wrong date or missing document before it becomes a problem
- Resourcefulness: when something is stuck, you find the answer and follow up until it’s done
- Nice to have: experience with STR permits, property launches, or U.S. clients
Where and When:
- Full time in our Polanco office in Mexico City. This role is not remote or hybrid.
- Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m.
- Resumes and applications must be in English. We can’t consider applications submitted in other languages
Compensation and Benefits:
- Salary: Competitive Salary
- Bonus: Monthly performance bonus
- Grocery vouchers: $1,500 MXN net per month
- Vacation: 12 days per year (available after 90 days)
- Paid time off: 40 hours per year (available after 30 days)
- Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision
- Parking: Onsite parking for bikes, motorcycles, and cars
- Travel perk: $750 USD every year in Landing Stays
- Growth: Room to grow with us!
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