Account Management Associate 客戶維運專員 (台北)

Lalamove lalamove.com Open · verified Sep 22, 2026

On-site Taipei Full-time Junior Account Management

At a glance

Entry-level Account Management role at Lalamove. Taipei · full-time.

Pay not stated

RoleAccount Management

SeniorityJunior

LocationTaipei

WorkplaceOn-site

EmploymentFull-time

PostedApr 16, 2026 · 5mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Maintain existing enterprise accounts, keeping customers active and strengthening ongoing partnerships
Learn each customer’s operating needs and recommend logistics options that increase orders and usage
Use account activity data to shape account plans, grow revenue, and introduce value-added services
Resolve routine issues and serious service disruptions while protecting customer satisfaction
Handle daily account work with internal teams to keep delivery quality and efficiency on track

What you bring

A target-focused approach to revenue growth and customer management metrics
Strong communication skills for building trust and responding clearly to enterprise customer needs
The ability to identify problems quickly and develop practical solutions
The organization to prioritize work while managing multiple customer accounts

Who this fits

This junior role suits someone who enjoys enterprise customer relationships, account growth, and hands-on problem solving. You’ll work onsite in Taipei and manage several accounts while coordinating with internal teams. The listed monthly salary is forty thousand to fifty-five thousand Taiwan dollars, based on ability.

From the employer

我們正在尋找具備良好溝通能力與目標導向的客戶維運人才！
你將負責既有企業客戶的經營與關係維護，透過了解客戶需求與提供適切的物流解決方案，提升客戶使用頻率與長期合作關係。
在這個角色中，你將成為企業客戶的重要窗口，從日常溝通、問題處理到策略建議，確保客戶持續使用平台並創造穩定營收成長。

【工作內容】

維護與經營既有企業客戶關係，確保客戶持續使用平台服務並提升合作黏著度。
主動了解客戶營運需求，提供合適的物流解決方案，提升訂單量與使用頻率。
依據客戶使用數據，規劃並執行帳戶經營策略，推動營收成長與加值服務導入。
處理客戶日常問題與重大異常狀況，確保服務品質並提升客戶滿意度。
執行日常帳戶管理作業，並與內部團隊協作，確保服務交付品質與效率。

【我們正在找這樣的你/妳】

目標導向：對營收成長與客戶經營指標具高度敏感度，能持續追蹤並達成目標。
良好的溝通與關係建立能力：能與企業客戶建立信任關係，並有效理解與回應需求。
問題解決能力：能快速釐清問題並提出解決方案，確保客戶體驗穩定。
多任務管理能力：能同時管理多個客戶帳戶，並妥善安排工作優先順序。

【工作待遇】

月薪 40,000 - 55,000 元 (依能力核定薪資)。

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