Account Executive
At a glance
Mid-level Account Executive role at Lalamove. Parañaque · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow assigned client accounts through upselling, cross-selling, service adoption, and new opportunities
- Review client performance and recommend ways to improve logistics efficiency and product usage
- Build stakeholder relationships, lead business reviews, and address churn risks before they escalate
- Resolve account concerns with internal teams while maintaining a smooth customer experience
- Manage business-account records, forecasts, pipeline updates, and health metrics across segments
What you bring
- At least two years managing corporate accounts, from any industry
- A CRM background that includes Salesforce, HubSpot, or Freshsales
- A bachelor’s degree in business, marketing, or a related discipline is preferred
- You can align sales approaches with client needs and communicate information clearly
Who this fits
You’ll suit a mid-level account management role focused on growing and retaining corporate clients. The job is based on-site at PITX in Parañaque, with fieldwork required at times. It fits someone comfortable managing a portfolio, coordinating internally, and maintaining client relationships.
From the employer
We are currently looking for an outgoing, energetic and detail-oriented individual to join our Account Management team based in Manila. We want individuals who can help us achieve business targets by creating and maintaining professional relationships with business clients.
What you'll do:
- 1. Account Growth
- Develop and execute account growth plans for assigned clients
- Increase revenue and order volume through upselling, cross-selling, and service adoption
- Identify new business opportunities within existing accounts
- Drive client utilization of Lalamove's products and solutions
- Monitor client performance and provide recommendations to maximize logistics efficiency
- Build and maintain strong relationships with key stakeholders
- Conduct regular business reviews and performance discussions
- Proactively identify and address risks that may lead to churn
- Resolve client concerns and coordinate with internal teams to ensure timely solutions.
- Develop retention strategies for at-risk accounts
- Ensure a seamless customer experience throughout the account lifecycle
- Manage a portfolio of business accounts across different segments
- Prioritize accounts based on revenue potential, strategic importance, and growth opportunities
- Maintain accurate account records, forecasts, and pipeline updates
- Track account health and engagement metrics
2. Account Retention
3. Portfolio Management
What you'll need:
- Account Management: Manage corporate accounts and ensure clients expectations are being met.
- Sales Strategies: Align with client needs, ensuring a personalized experience.
- Communication skills: Provide and receive information effectively.
What we seek:
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Bachelor’s degree in Business, Marketing, or a related field (preferred).
-
At least two (2) years of experience in Corporate Account management functions from any industry.
-
Proficiency in CRM platforms like Salesforce, HubSpot, Freshsales
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Must be willing to work on-site in Parañaque Integrated Terminal Exchange (PITX) and do fieldwork activities at times
To learn more about Lalamove Philippines, please visit follow our LinkedIn Page: www.linkedin.com/company/lalamove/
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