Account Manager - EMEA

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

About the Role

As an Account Manager, you will drive growth across Kpler’s existing Financial Services clients in EMEA. You will own a portfolio of accounts, act as the commercial partner clients rely on, and take upsell and cross-sell opportunities through to close, deepening how clients use our commodity and maritime intelligence.

This is an account management role with real commercial ownership: you won’t just manage relationships, you’ll identify, negotiate and close growth within them. You will work closely with Sales, Product, Market Analysts and Customer Success, and your insight into what clients need will directly shape our strategy.

Key Responsibilities

• Own Your Account Portfolio: Manage a portfolio of Financial Services accounts, responding to client requests promptly and thoroughly, and meeting or exceeding annual sales growth targets.
• Own the Expansion Sales Cycle: Identify upsell and cross-sell opportunities within your accounts and take them through the full sales cycle, from discovery and proposal to negotiation and close.
• Be a Commercial Partner: Support clients with budgeting, multi-year planning, demand planning, reporting and key metrics, helping them get the most from their investment in Kpler.
• Negotiate & Close: Negotiate contracts and terms to secure profitable agreements, in line with company policy.
• Gather Market Insight: Collect feedback on our products and competitors directly from clients and feed it back to Product and leadership to inform strategy.
• Forecast & Maintain the CRM: Keep CRM notes and updates accurate, and work with the Sales team to maintain achievable forecasts.
• Collaborate Across the Business: Support cross-functional teams, share expertise, and contribute to company-wide projects and initiatives.
• Represent Kpler: Act as a professional, credible face of the company with clients and externally, including travel as needed.

What we are looking for

• Commercial Experience: 3+ years in a commercial role, including account management or sales, within technology, SaaS, or data/analytics environments, with exposure to the full sales cycle from opportunity identification through to close.
• EMEA Market Experience: Experience managing or selling to clients across EMEA, with an understanding of how buying behaviour, procurement and regulation vary between markets.
• Multilingual Skills: Fluency in additional European languages, particularly French, is a strong plus
• Communication & Negotiation: Excellent communication and interpersonal skills, plus strong negotiation ability.
• Drive & Mindset: A proactive, commercial mindset, high self-motivation, and the discipline to thrive in a fast-paced, changing environment.
• Team Orientation: A collaborative approach focused on long-term success for the client, the team and the business.

Nice-to-haves:

• Financial Markets Knowledge: Experience in or familiarity with financial markets.
• Commodities Knowledge: Understanding of commodities markets and trends.
• Maritime Exposure: Experience in the maritime space.
• Tech Stack: Hands-on experience with tools such as Salesforce, ZoomInfo, Outreach and LinkedIn Sales Navigator.

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build
together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy Notice